What is customer-retention-intelligence?

A customer-support analysis guide that examines chats, tickets, messages, and WhatsApp conversations. It looks at satisfaction, frustration, response quality, and the risk that a customer will leave.

Use it to review support quality, identify unhappy customers, estimate churn risk, and decide what to do next.

It helps turn scattered support conversations into assessments and suggested follow-up actions.

customer-retention-intelligence — Skill by lucifertrj/skills-based-app

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent

npx skills add lucifertrj/skills-based-app --skill customer-retention-intelligence

Clone the repo

git clone --depth 1 https://github.com/lucifertrj/skills-based-app

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

README.md

[![agentmods](https://agentmods.dev/badge/skills/lucifertrj/skills-based-app/customer-retention-intelligence/github.svg)](https://agentmods.dev/skills/lucifertrj/skills-based-app/customer-retention-intelligence)

Your own site

<a href="https://agentmods.dev/skills/lucifertrj/skills-based-app/customer-retention-intelligence"><img src="https://agentmods.dev/badge/skills/lucifertrj/skills-based-app/customer-retention-intelligence/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

Your own site · 80×15

<a href="https://agentmods.dev/skills/lucifertrj/skills-based-app/customer-retention-intelligence"><img src="https://agentmods.dev/badge/skills/lucifertrj/skills-based-app/customer-retention-intelligence.svg" alt="Reviewed on agentmods" width="80" height="20"></a>

Per session 88 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.

When invoked 4,400 The whole file, excluding the scripts and references it only reads on demand.

Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.

Origin unknown No closer match found in the catalogue.

Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

Model	Per session	Once invoked
Fable 5.1	$0.00088	$0.04400
Opus 5.5	$0.00035	$0.01760
Sonnet 5.5	$0.00018	$0.00880
Haiku 4.5	$0.00009	$0.00440

Measured 2mo ago against content hash a88ca2da9360, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

customer-retention-intelligence scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

community/alvin/customer-retention-intelligence/SKILL.md · 373 lines

The source is not reproduced here

Licensed GPL-3.0

The repository is licensed GPL-3.0, which this catalogue does not treat as permission to reproduce the file. Read it at the source.

Read it on GitHub

Files

What ships with it

5 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

2mo ago First seen · 373 lines · 88 tokens per session scan A a88ca2da9360

Subscribe to this mod's changes

customer-retention-intelligence is a skill published in the GitHub repository lucifertrj/skills-based-app (18 stars, last pushed 6mo ago), licensed GPL-3.0. It adds 88 tokens to every session and 4,400 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

Analytics and metrics

customer-retention-intelligence next to 6 skills from other repositories
Mod	Type	Stars	Last push	Licence	Scan	Tokens	Works with
customer-retention-intelligencelucifertrj/skills-based-app	Skill	18	6mo ago	GPL-3.0	A	88	Claude Code, Codex
imagegenopenai/codex	Skill	133k	yesterday	Apache-2.0	A	113	Codex
playwright-climicrosoft/playwright	Skill	99k	yesterday	Apache-2.0	A	19	Claude Code
local-ai-agentsmicrosoft/ai-agents-for-beginners	Skill	79k	4d ago	MIT	A	200	Claude Code, Codex
systematic-debuggingobra/superpowers	Skill	313k	3d ago	MIT	A	21	Claude Code
next-cache-components-adoptionvercel/next.js	Skill	143k	yesterday	MIT	A	95	Claude Code
next-partial-prefetching-adoptionvercel/next.js	Skill	143k	yesterday	MIT	A	103	Claude Code