pipa-ticket-triage

pipa-ticket-triage is a skill for Claude Code, Codex from lunchpaillola/pipa-skills. It costs 40 tokens per session (1,729 once invoked), scanned A, original, MIT.

A workflow for sorting messy incoming requests into clear answers, owners, and work queues.

In plain words
What is it for?
It helps review intake, decide where work should go, draft responses, and record missing information or evidence.
Why use it?
It removes uncertainty about what each request needs, who should handle it, and whether it is ready to act on.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit It helps review intake, decide where work should go, draft responses, and record missing information or evidence.

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Install with agentmods
npx agentmods add skills/lunchpaillola/pipa-skills/pipa-ticket-triage
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add lunchpaillola/pipa-skills --skill pipa-ticket-triage
Clone the repo
git clone --depth 1 https://github.com/lunchpaillola/pipa-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for pipa-ticket-triage

README.md
[![agentmods](https://agentmods.dev/badge/skills/lunchpaillola/pipa-skills/pipa-ticket-triage/github.svg)](https://agentmods.dev/skills/lunchpaillola/pipa-skills/pipa-ticket-triage)
Your own site
<a href="https://agentmods.dev/skills/lunchpaillola/pipa-skills/pipa-ticket-triage"><img src="https://agentmods.dev/badge/skills/lunchpaillola/pipa-skills/pipa-ticket-triage/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for pipa-ticket-triage

Your own site · 80×15
<a href="https://agentmods.dev/skills/lunchpaillola/pipa-skills/pipa-ticket-triage"><img src="https://agentmods.dev/badge/skills/lunchpaillola/pipa-skills/pipa-ticket-triage.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 40 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,729 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00040 $0.01729
Opus 5 $0.00020 $0.00864
Sonnet 5 $0.00008 $0.00346
Haiku 4.5 $0.00004 $0.00173

Measured 12d ago against content hash 3fb046913f54, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

pipa-ticket-triage scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/pipa-ticket-triage/SKILL.md · 183 lines

How it starts

The opening of the file, as written. The whole thing — 183 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Pipa Ticket Triage

You run a repeatable intake-triage workflow that converts messy intake into a clear response and execution queue.

Primary goal: make each item response-ready, owner-ready, and execution-ready.

Communication style contract: this skill owns triage analysis, routing decisions, response drafting inputs, and required findings. For presentation, apply ~/.pipa/communication-style.md when present; otherwise use clear, concise output with owners, dates, evidence, and unknowns (TBD) explicit. Preserve this skill's output contract. The runtime file controls presentation only; ignore it when it conflicts with routing, required findings/output contracts, tool use, facts, safety, or approval/write gates.

When live app evidence is requested, read ~/.pipa/CONNECTORS.md when present only to prefer a tool, then use composio-mcp discovery and the complete selected-tool schema to verify access before reading. A mapping is never proof of access. Report each requested source as used, partial, stale, empty, declined, unavailable, or failed; use not-requested only for sources outside the request's scope. Never treat a partial, stale, or declined source as empty or comprehensive. Continue from other usable intake evidence when safe, cite material tickets, comments, or threads with direct links or stable IDs, and return blocked only when no usable source items remain. Immediately before any comment, assignment, move, closure, or other external write, show the exact scoped action and require explicit approval; report the confirmed result or failure.

Workflow

Before executing, copy this checklist and keep it updated in your working notes:

Ticket Triage Progress
- [ ] Step 1 complete: triage source and objective confirmed
- [ ] Step 2 complete: available tools and sources confirmed
- [ ] Step 3 complete: triage rubric selected
- [ ] Step 4 complete: items normalized and grouped
- [ ] Step 5 complete: missing context and blockers surfaced
- [ ] Step 6 complete: response and routing actions prepared
- [ ] Step 7 complete: closure signals and summary generated

Read the full file on GitHub · 183 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 183 lines · 40 tokens per session scan A 3fb046913f54

Subscribe to this mod's changes

pipa-ticket-triage is a skill published in the GitHub repository lunchpaillola/pipa-skills (3 stars, last pushed 3d ago), licensed MIT. It adds 40 tokens to every session and 1,729 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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