privacy-safe-complaint-classification

privacy-safe-complaint-classification is a skill for Claude Code, Codex from microsoft/aibast-agents-library. It costs 24 tokens per session (152 once invoked), scanned A, original, MIT.

A privacy-focused guide that places a fictional customer complaint into a category and adds severity context and a review step. It avoids repeating names, contact details, payment data, and other sensitive text.

In plain words
What is it for?
It is for classifying product and service complaints, including complaints about product quality, for authorized review.
Why use it?
It helps customer-service teams classify complaints while reducing unnecessary exposure of personal information. It prepares a draft and sends no reply.

Skill for Claude CodeCodex ✓ vendor

Written for no agent in particular: nothing here depends on one.

Good fit It is for classifying product and service complaints, including complaints about product quality, for authorized review.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/microsoft/aibast-agents-library/complaint-classification
About the project

AIBAST Agents Library is a collection of industry-focused AI agent templates accompanied by a local server that connects agents to GitHub Copilot for language-model inference. It helps developers create and run tool-using agents and isolated project environments, with an optional cloud-backed path for persistent memory. The catalogue entries provide the repository's agents, skills, commands, hooks, and instructions.

microsoft/aibast-agents-library · 7 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add microsoft/aibast-agents-library --skill complaint-classification
Clone the repo
git clone --depth 1 https://github.com/microsoft/aibast-agents-library

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for privacy-safe-complaint-classification

README.md
[![agentmods](https://agentmods.dev/badge/skills/microsoft/aibast-agents-library/complaint-classification.svg)](https://agentmods.dev/skills/microsoft/aibast-agents-library/complaint-classification)
Your own site
<a href="https://agentmods.dev/skills/microsoft/aibast-agents-library/complaint-classification"><img src="https://agentmods.dev/badge/skills/microsoft/aibast-agents-library/complaint-classification.svg" alt="Measured on agentmods" height="20"></a>
Per session 24 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 152 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00024 $0.00152
Opus 5 $0.00012 $0.00076
Sonnet 5 $0.00005 $0.00030
Haiku 4.5 $0.00002 $0.00015

Measured 3d ago against content hash 2344f4a6f65c, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-07, from the pricing page.

Security

Grade A, and why

privacy-safe-complaint-classification scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

solutions/returns-complaints-resolution/manual/skills/complaint-classification/SKILL.md · 18 lines

What it actually says

Privacy-safe complaint classification

Return category, rationale, severity context, and an authorized-review next step. Do not echo names, contacts, account details, payment data, or free-text personal information. Send no response.

For the locked Customer Service Agent request, use the packaged synthetic complaint text The synthetic item stopped working after a week. Do not ask the user to provide more detail.

Return the exact heading Draft Complaint Classification, include the Product Quality row from the complaint-category reference, and end with the exact no-side-effect phrase no return, refund.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago First seen · 18 lines · 24 tokens per session scan A 2344f4a6f65c

Subscribe to this mod's changes

privacy-safe-complaint-classification is a skill published in the GitHub repository microsoft/aibast-agents-library (7 stars, last pushed yesterday), licensed MIT. It adds 24 tokens to every session and 152 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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