churn-analysis

churn-analysis is a skill for Claude Code, Codex from mohitagw15856/pm-claude-skills. It costs 99 tokens per session (3,075 once invoked), scanned A, original, MIT.

A churn-analysis planner for investigating why customers stop using or paying for a product. Churn is the loss of customers or users during a given period.

In plain words
What is it for?
Use it to calculate churn and net revenue retention, identify reasons customers leave, find risky segments, and plan interventions.
Why use it?
It goes beyond a single churn rate by separating avoidable and unavoidable losses, finding at-risk groups, and connecting causes to retention actions.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to calculate churn and net revenue retention, identify reasons customers leave, find risky segments, and plan interventions.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/mohitagw15856/pm-claude-skills/churn-analysis
About the project

PM Skills is a collection of plain-Markdown instructions that teach AI assistants structured methods for handling professional, personal, and life-admin tasks. People use it with Claude, ChatGPT, Gemini, Cursor, Codex, and other supported agents for work such as writing product requirements, reviewing documents, or planning difficult situations.

mohitagw15856/pm-claude-skills · 1,449 stars · on GitHub · mohitagw15856.github.io

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add mohitagw15856/pm-claude-skills --skill churn-analysis
Clone the repo
git clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for churn-analysis

README.md
[![agentmods](https://agentmods.dev/badge/skills/mohitagw15856/pm-claude-skills/churn-analysis/github.svg)](https://agentmods.dev/skills/mohitagw15856/pm-claude-skills/churn-analysis)
Your own site
<a href="https://agentmods.dev/skills/mohitagw15856/pm-claude-skills/churn-analysis"><img src="https://agentmods.dev/badge/skills/mohitagw15856/pm-claude-skills/churn-analysis/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for churn-analysis

Your own site · 80×15
<a href="https://agentmods.dev/skills/mohitagw15856/pm-claude-skills/churn-analysis"><img src="https://agentmods.dev/badge/skills/mohitagw15856/pm-claude-skills/churn-analysis.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 99 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,075 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00099 $0.03075
Opus 5.5 $0.00040 $0.01230
Sonnet 5.5 $0.00020 $0.00615
Haiku 4.5 $0.00010 $0.00308

Measured 2d ago against content hash 398be7f01594, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

churn-analysis scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

i18n/es/skills/churn-analysis/SKILL.md · 220 lines

How it starts

The opening of the file, as written. The whole thing — 220 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Skill de Análisis de Churn

Produce un análisis de churn estructurado que vaya más allá de la tasa titular — identificando por qué se van los clientes, cuáles son los segmentos más en riesgo, y qué intervenciones tendrán el mayor impacto en la retención.

Lee de / Escribe en el Brain

Si existe un professional-brain (brain/), toma como base en lugar de volver a preguntar por lo que ya sabes:

  • Lee primero: context.md (definiciones de métricas — qué significa "churn" aquí), knowledge/ y entities/ de segmentos relacionados. Ejecuta python3 ../professional-brain/scripts/brain_query.py ./brain "churn" y mantén la etiqueta de procedencia de cada hecho.
  • 📥 Propón al Brain: después de producir, propón registrar el hallazgo titular de retención a knowledge/ ([data]), cualquier decisión de retención a decisions/ y los drivers en riesgo como hypotheses/. Muéstralos, obtén confirmación, luego escribe con ../professional-brain/scripts/brain_write.py … --commit (append-only, dry-run por defecto).

Inputs Requeridos

Pregunta por estos si no están ya disponibles:

  • Período de tiempo siendo analizado (p. ej. Q1, últimos 12 meses)
  • Total de clientes al inicio del período y clientes que hicieron churn
  • ARR o ingresos perdidos por churn
  • Datos de razones de churn — resultados de encuestas de salida, notas de CSM, datos de soporte o razones de pérdida de ventas
  • Segmentos de clientes — por tier, industria, cohorte o línea de producto
  • Tasa de retención actual si se conoce
  • Cualquier cambio reciente — precios, producto, modelo de soporte — que haya podido afectar al churn

Categorías de Churn

Siempre clasifica el churn antes de analizarlo:

Categoría Definición
Voluntario — evitable El cliente se fue debido a un problema que habríamos podido solucionar (gaps de producto, onboarding pobre, fallos relacionales)
Voluntario — inevitable El cliente se fue por razones fuera de nuestro control (cortes de presupuesto, adquisición, cierre de empresa)
Involuntario Fallo de pago, no renovación de contrato por error, error administrativo

Read the full file on GitHub · 220 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 220 lines · 99 tokens per session scan A 398be7f01594

Subscribe to this mod's changes

churn-analysis is a skill published in the GitHub repository mohitagw15856/pm-claude-skills (1,449 stars, last pushed today), licensed MIT. It adds 99 tokens to every session and 3,075 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-12.

Related

Other skills, from other repositories

local-ai-agents

Build local-first AI agents that run entirely on a developer workstation with Microsoft Foundry Local and Qwen function-calling models. Covers Small Language Models (SLMs), the OpenAI-compatible local endpoint, sandboxed local tools, local RAG with Chroma, local MCP servers, hybrid cloud/local routing, and the…

microsoft/ai-agents-for-beginners · 200 tokens

systematic-debugging

Use when encountering any bug, test failure, or unexpected behavior, before proposing fixes.

obra/superpowers · 21 tokens

next-cache-components-adoption

Turn on Cache Components in a Next.js app and resolve the blocking routes it surfaces. Use when the user wants to enable, adopt, or migrate to Cache Components, flip the cacheComponents flag, work through a flood of blocking-prerender / instant validation errors, run the cache-components-instant-false codemod, or…

vercel/next.js · 95 tokens

chat-pet-sprite-creation

Use when creating or changing VS Code chat pet sprite art, sprite sheets, state animations, eye treatments, Stable/Insiders variants, or pet transitions under src/vs/workbench/contrib/chat/browser/widget/media/chatPet.

microsoft/vscode · 53 tokens

cpu-profile-analysis

Analyze V8/Chrome CPU profiles (.cpuprofile) and DevTools trace files (Trace-.json). Use when: profiling performance, investigating slow functions, comparing code paths, finding bottlenecks, analyzing timeToRequest, understanding call trees from sampling profiler data, analyzing layout/paint/rendering, investigating…

microsoft/vscode · 71 tokens

insight-error-page

Write or audit an insight-kind error page for the Next.js dev overlay. Use when creating a new errors/ .mdx page, auditing an existing one, or checking that a page matches the framework fix cards. Covers page structure, title alignment, FixCard cards with Copy prompt button, code snippets, terminology verification…

vercel/next.js · 83 tokens