关键对话-crucial-conversations

关键对话-crucial-conversations is a skill for Claude Code, Codex from muyuhill/100books-to-skills. It costs 51 tokens per session (3,736 once invoked), scanned A, original, MIT.

A communication framework for high-stakes conversations, where people disagree, emotions are strong, and the outcome matters. It focuses on speaking honestly while keeping enough safety for both people to continue the conversation.

In plain words
What is it for?
Giving difficult feedback, handling conflict, expressing disagreement, discussing money or relationships, negotiating, and repairing strained cooperation.
Why use it?
It helps avoid the two common breakdowns: attacking the other person or staying silent. It redirects the discussion from winning an argument toward finding an acceptable result.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Giving difficult feedback, handling conflict, expressing disagreement, discussing money or relationships, negotiating, and repairing strained cooperation.

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Install with agentmods
npx agentmods add skills/muyuhill/100books-to-skills/crucial-conversations
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add muyuhill/100books-to-skills --skill crucial-conversations
Clone the repo
git clone --depth 1 https://github.com/muyuhill/100books-to-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for 关键对话-crucial-conversations

README.md
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Your own site
<a href="https://agentmods.dev/skills/muyuhill/100books-to-skills/crucial-conversations"><img src="https://agentmods.dev/badge/skills/muyuhill/100books-to-skills/crucial-conversations/github.svg" alt="Measured on agentmods" height="20"></a>

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<a href="https://agentmods.dev/skills/muyuhill/100books-to-skills/crucial-conversations"><img src="https://agentmods.dev/badge/skills/muyuhill/100books-to-skills/crucial-conversations.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 51 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,736 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00051 $0.03736
Opus 5 $0.00026 $0.01868
Sonnet 5 $0.00010 $0.00747
Haiku 4.5 $0.00005 $0.00374

Measured 12d ago against content hash 69db0243460e, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

关键对话-crucial-conversations scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/关键对话-crucial-conversations/SKILL.md · 244 lines

How it starts

The opening of the file, as written. The whole thing — 244 lines — stays where its author put it; the contents beside it link to each section on GitHub.

《关键对话》— 当 stakes 很高时,如何说真话还不翻车

作者: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
核心理念: 关键对话不是要"赢",而是要"对话"。当对话从"争对错"转向"一起解决问题"时,结果会发生质变。


一、什么是关键对话(Crucial Conversation)

三个要素同时具备,就是一个关键对话:

要素 含义
观点不同(Opposing Opinions) 你和对方的立场、看法存在分歧
情绪激烈(Strong Emotions) 话题触发了强烈的情绪反应
结果重要(High Stakes) 对话的结果对双方都有重大影响

常见场景: 结束一段关系、给老板负面反馈、批评同事的工作、和配偶谈钱、跟孩子谈成绩、谈判加薪……

📌 关键洞察: 人们在关键对话中通常只有两种反应——要么对抗(暴力),要么逃避(沉默)。这两种反应都会破坏对话,让结果变得更糟。而《关键对话》教的正是"第三条路":如何在坦诚表达的同时,维持对话的安全感。


二、从心开始(Start with Heart)—— 你在对话中真正想要什么?

在进入任何关键对话之前,先问自己三个问题:

  1. 我真正想要的是什么?(为我自己)
  2. 我真正想要的是什么?(为对方)
  3. 我真正想要的是什么?(为这段关系)

当对话开始变得情绪化时,反复回到这些问题上。它们像"北极星"一样帮你重新校准方向。

常见陷阱与修正:

你在想的是…… 你真正想要的是……
"我要证明他是错的" "我要找到正确的解决方案"
"我要让她付出代价" "我要修复我们的合作关系"
"我要赢下这场争论" "我要双方都能接受的结果"
"我要避免冲突" "我要坦诚但尊重地表达自己"

📌 核心原则: 拒绝"傻瓜的选择"(Fool's Choice)——不要以为只能在"说实话伤害对方"和"保持沉默维持和谐"之间二选一。关键对话寻找的是既能诚实表达、又能维护关系的第三条路。


三、学会观察(Learn to Look)—— 识别安全感受到威胁的信号

关键对话的核心能力不是"说",而是"看"——观察对话何时开始偏离轨道。

3.1 两个关键信号

当人们感到不安全时,会滑向两种反应:

类型 表现 常见行为
沉默(Silence) 拒绝把真实想法放入对话池 掩饰(sugarcoating)、回避(换话题)、退出(直接离开)
暴力(Violence) 把自己的想法强加给对话池 控制(打断/主导)、贴标签(扣帽子)、攻击(人身攻击/威胁)

3.2 观察自己的行为

关注自己的生理信号:胃收紧、心跳加快、手心出汗、声音发颤……这些都在告诉你"危险!快战斗或逃跑!"——但你要做的不是服从本能,而是意识到"哦,关键对话来了"。

3.3 观察安全感的波动

当对话中出现沉默或暴力时,不要问"他们为什么这么难沟通?",而要问"他们为什么感到不安全?"——安全感受到威胁的人,不会好好说话。


四、营造安全感(Make It Safe)—— 让对方愿意听你说

一旦发现安全感正在流失,立刻停下来修复它——在恢复安全感之前,不要继续表达你的观点

4.1 道歉(Apologize)

当你确实犯了错(说错话、做错事、伤害了对方),直接道歉。真诚的道歉不包含"但是"——"对不起,但要不是你先……"等于没道歉。

4.2 对比说明(Contrasting)

这是修复误解最有效的工具,结构如下:

"我不想要 [对方可能误以为你想做的事]……我想要 [你真正想要做的事]……"

示例:

  • "我不想要你觉得自己做得不好——事实上我认为你非常努力。我想要讨论的是我们可以怎样把流程优化一下,这样你会轻松很多。"
  • "我不想说你的提案没价值——恰恰相反,你的思考很有深度。我想说的是,在这个时间节点上,可能不是最优选择。"

4.3 创建共同目标(CRIB法)

当双方看似目标冲突时,使用 CRIB 法找到共同目标:

步骤 英文 做法
C - 承诺寻找共同目标 Commit to seek Mutual Purpose 公开声明"我相信我们能找到一个双方都满意的方案"
R - 识别背后的策略 Recognize the purpose behind the strategy 区分目标(what)和策略(how)。你们可能目标一致,只是实现方式不同
I - 创造共同目标 Invent a Mutual Purpose 如果目标真的不一致,找到一个更高层次的目标(如"我们都希望项目成功")
B - 头脑风暴新策略 Brainstorm new strategies 基于共同目标,一起找新方案

Read the full file on GitHub · 244 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 244 lines · 51 tokens per session scan A 69db0243460e

Subscribe to this mod's changes

关键对话-crucial-conversations is a skill published in the GitHub repository muyuhill/100books-to-skills (12 stars, last pushed 2mo ago), licensed MIT. It adds 51 tokens to every session and 3,736 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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