online-reputation-management

online-reputation-management is a skill for Claude Code, Codex from nexscope-ai/eCommerce-Skills. It costs 0 tokens per session (374 once invoked), scanned A, original, MIT.

A guide to managing an e-commerce brand’s online reputation through reviews, ratings, and crisis communication. It provides monitoring plans, response templates, and rating-recovery steps.

In plain words
What is it for?
Use it to plan reputation monitoring, write replies to negative reviews, create rating-recovery plans, and prepare crisis communication materials.
Why use it?
It helps businesses respond consistently to negative reviews and organise their response when a public reputation problem appears.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to plan reputation monitoring, write replies to negative reviews, create rating-recovery plans, and prepare crisis communication materials.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/nexscope-ai/ecommerce-skills/online-reputation-management
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add nexscope-ai/eCommerce-Skills --skill online-reputation-management
Clone the repo
git clone --depth 1 https://github.com/nexscope-ai/eCommerce-Skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for online-reputation-management

README.md
[![agentmods](https://agentmods.dev/badge/skills/nexscope-ai/ecommerce-skills/online-reputation-management/github.svg)](https://agentmods.dev/skills/nexscope-ai/ecommerce-skills/online-reputation-management)
Your own site
<a href="https://agentmods.dev/skills/nexscope-ai/ecommerce-skills/online-reputation-management"><img src="https://agentmods.dev/badge/skills/nexscope-ai/ecommerce-skills/online-reputation-management/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for online-reputation-management

Your own site · 80×15
<a href="https://agentmods.dev/skills/nexscope-ai/ecommerce-skills/online-reputation-management"><img src="https://agentmods.dev/badge/skills/nexscope-ai/ecommerce-skills/online-reputation-management.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 0 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 374 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00000 $0.00374
Opus 5 $0.00000 $0.00187
Sonnet 5 $0.00000 $0.00075
Haiku 4.5 $0.00000 $0.00037

Measured 8d ago against content hash 162b82ebaf97, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

online-reputation-management scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

online-reputation-management/SKILL.md · 57 lines

What it actually says

Online Reputation Management

AI-powered online reputation management skill for e-commerce brands. Builds reputation monitoring frameworks, negative review response strategies, rating recovery plans, and crisis communication templates.

Capabilities

  • Generates actionable monitoring & alerts frameworks based on your specific business context
  • Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop)
  • Provides data-driven recommendations with industry benchmarks
  • Outputs ready-to-implement plans, not just generic advice

Install

clawhub install online-reputation-management

Usage

Input: Brand name, product name, or store URL

Output: Reputation monitoring plan, negative review response templates, rating recovery roadmap, crisis response playbook

Example Prompt

"I run a [your business type] on [platform]. Help me set up online reputation management for my business. Here's my current situation: [describe context]."

Limitations

  • Requires your specific business data for accurate recommendations
  • Market benchmarks are based on US/EU data — adjust for other regions
  • Recommendations should be validated against your platform's current policies
  • Does not replace dedicated monitoring SaaS tools — designs the strategy and framework

Built by Nexscope AI — AI-powered e-commerce intelligence.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 8d ago First seen · 57 lines · 0 tokens per session scan A 162b82ebaf97

Subscribe to this mod's changes

online-reputation-management is a skill published in the GitHub repository nexscope-ai/eCommerce-Skills (914 stars, last pushed 16d ago), licensed MIT. It costs nothing until one of its globs matches a file; then it loads 374 tokens. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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