nw-jtbd-opportunity-scoring

nw-jtbd-opportunity-scoring is a skill for Claude Code from nWave-ai/nWave. It costs 35 tokens per session (1,814 once invoked), scanned A, original, MIT.

A prioritization method that ranks features or backlog items by how important and unsatisfied a customer outcome is. It uses structured outcome statements and scores instead of intuition alone.

In plain words
What is it for?
Use it to write measurable customer outcomes, score their importance and satisfaction, and create a feature-priority matrix.
Why use it?
It helps teams decide what to build first when many requests compete for attention. It makes the reasoning behind feature priorities easier to compare and explain.

Skill for Claude Code

Written for Claude Code: disable-model-invocation in frontmatter.

Good fit Use it to write measurable customer outcomes, score their importance and satisfaction, and create a feature-priority matrix.

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Install with agentmods
npx agentmods add skills/nwave-ai/nwave/nw-jtbd-opportunity-scoring
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add nWave-ai/nWave --skill nw-jtbd-opportunity-scoring
Clone the repo
git clone --depth 1 https://github.com/nWave-ai/nWave

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for nw-jtbd-opportunity-scoring

README.md
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Your own site
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Per session 35 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,814 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00035 $0.01814
Opus 5 $0.00017 $0.00907
Sonnet 5 $0.00007 $0.00363
Haiku 4.5 $0.00003 $0.00181

Measured 8d ago against content hash 26c943e89014, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

nw-jtbd-opportunity-scoring scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

nWave/skills/nw-jtbd-opportunity-scoring/SKILL.md · 168 lines

How it starts

The opening of the file, as written. The whole thing — 168 lines — stays where its author put it; the contents beside it link to each section on GitHub.

JTBD Opportunity Scoring

Use when prioritizing features, stories, or backlog items based on customer-defined outcomes. Opportunity scoring (Ulwick's ODI) replaces gut-feel prioritization with evidence-based ranking.

Outcome Statements

Every customer need expressed as a desired outcome following strict format:

[Direction] + the [metric] + [object of control] + [contextual clarifier]
  • Direction: "Minimize" or "Maximize"
  • Metric: time, likelihood, number, or frequency

Examples

  • "Minimize the time it takes to identify the root cause of a production issue"
  • "Minimize the likelihood of deploying untested code to production"
  • "Maximize the likelihood that acceptance criteria cover all relevant scenarios"
  • "Minimize the number of iterations needed to reach shared understanding"
  • "Minimize the frequency of false positive alerts during monitoring"

Quality Checks

Outcome statement must be: Solution-free (no specific technology) | Measurable (ratable on importance/satisfaction 1-5) | Controllable (customer can assess improvement) | Unambiguous (same interpretation by all stakeholders)

Deriving Outcome Statements

Walk the 8-step job map (see jtbd-core skill) and generate 2-3 per step. Produces 16-24 outcome statements per job -- comprehensive view of customer needs.

Job Map Step Outcome Statement Pattern
Define "Minimize the time to determine [what is needed]"
Locate "Minimize the likelihood of missing [required input]"
Prepare "Minimize the time to set up [environment/context]"
Confirm "Minimize the likelihood of proceeding with [invalid state]"
Execute "Minimize the time to complete [core action]"
Monitor "Minimize the likelihood of [undetected failure]"
Modify "Minimize the time to recover from [exception]"
Conclude "Minimize the likelihood of [incomplete cleanup]"

The Opportunity Algorithm

Opportunity Score = Importance + max(0, Importance - Satisfaction)

Read the full file on GitHub · 168 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 8d ago First seen · 168 lines · 35 tokens per session scan A 26c943e89014

Subscribe to this mod's changes

nw-jtbd-opportunity-scoring is a skill published in the GitHub repository nWave-ai/nWave (610 stars, last pushed 5d ago), licensed MIT. It adds 35 tokens to every session and 1,814 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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