faq-responder

faq-responder is a skill for Claude Code from Ootto-AI/claude-inbox-skills. It costs 64 tokens per session (514 once invoked), scanned A, original, MIT.

A reply-drafting tool for common customer questions, based only on facts supplied about a business. It can create short answers for individual questions or a reusable reply library.

In plain words
What is it for?
Use it to answer questions about pricing, opening hours, turnaround times, policies, booking, or buying.
Why use it?
It reduces repeated writing while avoiding invented details; unanswered points are marked for completion.

Skill for Claude Code

Written for Claude Code: argument-hint in frontmatter.

Part of the claude-inbox-skills plugin — 5 skills shipped together

Good fit Use it to answer questions about pricing, opening hours, turnaround times, policies, booking, or buying.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/ootto-ai/claude-inbox-skills/faq-responder
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add Ootto-AI/claude-inbox-skills --skill faq-responder
Clone the repo
git clone --depth 1 https://github.com/Ootto-AI/claude-inbox-skills

Made for: Claude Code.

Or install claude-inbox-skills, the plugin that ships this one along with the rest of its 5 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for faq-responder

README.md
[![agentmods](https://agentmods.dev/badge/skills/ootto-ai/claude-inbox-skills/faq-responder/github.svg)](https://agentmods.dev/skills/ootto-ai/claude-inbox-skills/faq-responder)
Your own site
<a href="https://agentmods.dev/skills/ootto-ai/claude-inbox-skills/faq-responder"><img src="https://agentmods.dev/badge/skills/ootto-ai/claude-inbox-skills/faq-responder/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for faq-responder

Your own site · 80×15
<a href="https://agentmods.dev/skills/ootto-ai/claude-inbox-skills/faq-responder"><img src="https://agentmods.dev/badge/skills/ootto-ai/claude-inbox-skills/faq-responder.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 64 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 514 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00064 $0.00514
Opus 5 $0.00032 $0.00257
Sonnet 5 $0.00013 $0.00103
Haiku 4.5 $0.00006 $0.00051

Measured 12d ago against content hash e8014f29ad04, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

faq-responder scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/faq-responder/SKILL.md · 52 lines

What it actually says

FAQ Responder

Draft answers to your most common inbound questions.

When to use

You get the same questions over and over — pricing, hours, turnaround, policies — and you want accurate, ready-to-send answers built only from your real business facts.

What you'll need

The question someone sent you (or a list of the questions you get asked most), plus a few facts about your business.

Instructions

Collect any missing inputs from the user, then run this prompt:

You are drafting answers to questions people email my business. Here is what you should know about us, so every answer is accurate:

[paste the facts: what you sell, pricing, hours, turnaround times, refund/cancellation policy, how to book or buy, anything else you get asked about]

Here is the question (or list of questions) I need answered:

[paste the incoming question, or a list of your most common questions]

For each question, write a short, friendly answer I can send as-is. Rules:
- Only use the facts I gave you. If a question can't be answered from those facts, don't make something up — instead write the answer with a clearly marked [blank] where the missing info goes.
- Keep each answer to a few sentences, warm but professional.
- Where it helps, end with a simple next step (e.g. "Want me to send the booking link?").

Give me each answer ready to paste, labeled with its question.

Tip: Build this once into a reusable reply library — paste your top 10 questions at the same time and save the answers as templates you tweak per person.


Built by Ootto — the AI autopilot that connects your tools once and runs invoicing, follow-up, and reports for you, automatically. Book a demo →

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 52 lines · 64 tokens per session scan A e8014f29ad04

Subscribe to this mod's changes

faq-responder is a skill published in the GitHub repository Ootto-AI/claude-inbox-skills (1 stars, last pushed 3mo ago), licensed MIT. It adds 64 tokens to every session and 514 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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