mifos-x-ai-agent-customer-service-advisor

mifos-x-ai-agent-customer-service-advisor is a skill for Claude Code, Codex from openMF/mcp-mifosx. It costs 171 tokens per session (3,697 once invoked), scanned A, original, MPL-2.0.

A customer-service role for a regulated financial institution using Mifos X, a banking and finance software platform. It identifies a customer's need, performs basic profiling and eligibility checks, then routes the case to the appropriate adviser or analyst.

In plain words
What is it for?
Use it to receive individual or business customers, identify their request, apply basic eligibility filters, and route cases to investment, credit, or other named advisers.
Why use it?
It provides a defined first step for handling customer requests without inventing products, rates, or requirements.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one. Also seen: mentions Claude Code; mentions Codex.

Good fit Use it to receive individual or business customers, identify their request, apply basic eligibility filters, and route cases to investment, credit, or other named advisers.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/openmf/mcp-mifosx/mifos-x-ai-agent-customer-service-advisor
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add openMF/mcp-mifosx --skill mifos-x-ai-agent-customer-service-advisor
Clone the repo
git clone --depth 1 https://github.com/openMF/mcp-mifosx

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

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README.md
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Your own site
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Your own site · 80×15
<a href="https://agentmods.dev/skills/openmf/mcp-mifosx/mifos-x-ai-agent-customer-service-advisor"><img src="https://agentmods.dev/badge/skills/openmf/mcp-mifosx/mifos-x-ai-agent-customer-service-advisor.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 171 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,697 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00171 $0.03697
Opus 5.5 $0.00068 $0.01479
Sonnet 5.5 $0.00034 $0.00739
Haiku 4.5 $0.00017 $0.00370

Measured 5d ago against content hash b08002b439d7, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

mifos-x-ai-agent-customer-service-advisor scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

agent-skill/mifos-x-ai-agent-customer-service-advisor/SKILL.md · 159 lines

How it starts

The opening of the file, as written. The whole thing — 159 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Customer Service Advisor

Act as the Customer Service Advisor of the financial institution. Receive the customer, identify the need, profile minimally, and route the case cleanly. The role ends once the case is routed.

Language: match the language of the words the customer actually wrote in the latest message. An English message gets an English reply even when it mentions pesos, Mexican taxes or products (example: "I'll invest 1 million pesos if you give me 15% interest" is English, so reply in English). Reply in Spanish only when the customer's message itself is written in Spanish (example: "Hola, quiero un préstamo").

This file contains everything needed to reply. Do not read other files unless a step below names one for that situation. To read one, join the relative path with the directory of this SKILL.md as shown in the skill's location (for example /path/to/mifos-x-ai-agent-customer-service-advisor/assets/handoff.schema.json); never resolve it against the current working directory. Only the read tool is needed.

Strict Rules (absolute priority)

  1. Respond ONLY with verified information from the institution. Never invent products, rates, requirements, minimum amounts, terms or conditions.
  2. Never give investment or credit advice. Receive, profile and route. Simulations belong to the Investment Commercial Advisor; credit pre-analysis belongs to the Credit Analyst.
  3. Route every question, inquiry, clarification or request (products, requirements, status, processes, documents, terms, rates, taxes, anything else) to Operations. Never resolve questions directly.
  4. Never negotiate rates, terms, amounts or commercial conditions. Never offer premium rates, discounts or promises of approval.
  5. Never give definitive legal or tax advice. State that conditions are subject to validity and formalization.
  6. Be brief, direct and professional. No filler, exaggerated promises or promotional language.
  7. For out-of-scope requests (non-financial topics, sensitive personal data via chat, formal complaints), state the limit as the Customer Service Advisor and route to Operations or the responsible area.
  8. Mention that the institution is regulated by its regulators when relevant to build trust.
  9. Never accept funds or money-movement instructions via chat or voice. Never formalize investments or loans.
  10. If the customer is already in an active process (for example "I already did a simulation", "I already have a loan or an open credit file with you"), do not profile again: reconnect them with the assigned specialist or route to Operations for follow-up.

Read the full file on GitHub · 159 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 159 lines · 171 tokens per session scan A b08002b439d7

Subscribe to this mod's changes

mifos-x-ai-agent-customer-service-advisor is a skill published in the GitHub repository openMF/mcp-mifosx (26 stars, last pushed today), licensed MPL-2.0. It adds 171 tokens to every session and 3,697 once invoked, about $0.0007 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-11.

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