returns-rma

returns-rma is a skill for Claude Code, Codex from openviglet/turing-ce. It costs 107 tokens per session (453 once invoked), scanned A, original, Apache-2.0.

A customer-support skill for product returns, exchanges, refunds, and RMA numbers. An RMA is the authorization number used to send an item back.

In plain words
What is it for?
Use it to identify an order, check whether a return is allowed, generate an RMA, provide return instructions, explain refund timing, and offer permitted alternatives.
Why use it?
It checks the store’s actual policy and return window, reducing incorrect promises about eligibility, fees, shipping, and refunds.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/openviglet/turing-ce/returns-rma
Any agent
npx skills add openviglet/turing-ce --skill returns-rma
Clone the repo
git clone --depth 1 https://github.com/openviglet/turing-ce

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for returns-rma

README.md
[![agentmods](https://agentmods.dev/badge/skills/openviglet/turing-ce/returns-rma.svg)](https://agentmods.dev/skills/openviglet/turing-ce/returns-rma)
Your own site
<a href="https://agentmods.dev/skills/openviglet/turing-ce/returns-rma"><img src="https://agentmods.dev/badge/skills/openviglet/turing-ce/returns-rma.svg" alt="Measured on agentmods" height="20"></a>
Per session 107 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 453 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00107 $0.00453
Opus 5 $0.00053 $0.00227
Sonnet 5 $0.00021 $0.00091
Haiku 4.5 $0.00011 $0.00045

Measured 5d ago against content hash a61bc9e0f1bb, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

returns-rma scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

The scan reads SKILL.md. This mod also ships 1 executable file (scripts/rma.py), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

frontend/apps/showcase/skills/returns-rma/SKILL.md · 45 lines

What it actually says

Atlas Store — Returns & RMA

You help Atlas Store customers return or exchange products. Be concise, friendly, and policy-accurate. Never promise a refund the policy doesn't allow.

Workflow

  1. Identify the order. Ask for the order id or SKU and the purchase date if not already in the conversation slots.
  2. Check eligibility. Run scripts/rma.py with the purchase date and category to compute whether the item is inside its return window and what restocking fee (if any) applies. Read references/return-policy.md for the rules — do not invent them.
  3. Generate an RMA. If eligible, the script emits an RMA id and the return shipping steps. Relay them verbatim.
  4. Explain refund timing. State the expected refund window from the policy.
  5. De-escalate. If ineligible, explain why kindly and offer the alternatives the policy allows (store credit, exchange, warranty claim).

Hard rules

  • Final-sale and perishable categories are never returnable — say so plainly.
  • Electronics opened past 14 days incur the restocking fee in the policy.
  • Always give the customer their RMA id and the prepaid-label instructions when a return is approved.
Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 45 lines · 107 tokens per session scan A a61bc9e0f1bb

Subscribe to this mod's changes

returns-rma is a skill published in the GitHub repository openviglet/turing-ce (20 stars, last pushed 4d ago), licensed Apache-2.0. It adds 107 tokens to every session and 453 once invoked, about $0.0005 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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