jobs-to-be-done

jobs-to-be-done is a skill for Claude Code from Owl-Listener/designer-skills. It costs 41 tokens per session (364 once invoked), scanned A, original, MIT.

A user-research method that describes the practical, emotional, and social reasons people use a product. It frames these reasons as jobs people are trying to complete and the results they expect.

In plain words
What is it for?
Use it to analyze interviews or product context, define core user jobs, map the stages of completing them, and describe desired outcomes.
Why use it?
It helps teams understand the motivation behind a choice instead of focusing only on product features. This makes it easier to compare solutions and define what success means to users.

Skill for Claude Code

Written for Claude Code: $ARGUMENTS substitution.

Part of the design-research plugin — 12 skills, 4 commands shipped together

not rated 2.6krepo +89 7d ago A scan Socket: passSnyk: passSkillSpector: pass 41 tokens original MIT

Good fit Use it to analyze interviews or product context, define core user jobs, map the stages of completing them, and describe desired outcomes.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/owl-listener/designer-skills/jobs-to-be-done
About the project

Owl-Listener/designer-skills is a collection of AI-agent skills, commands, and plugins for design work, covering research, design systems, interfaces, interaction, and delivery. Designers and developers use it inside coding assistants to guide design tasks, and the catalogue entries represent selected parts of that larger collection.

Owl-Listener/designer-skills · 2,619 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add Owl-Listener/designer-skills --skill jobs-to-be-done
Clone the repo
git clone --depth 1 https://github.com/Owl-Listener/designer-skills

Made for: Claude Code.

Or install design-research, the plugin that ships this one along with the rest of its 12 skills, 4 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for jobs-to-be-done

README.md
[![agentmods](https://agentmods.dev/badge/skills/owl-listener/designer-skills/jobs-to-be-done/github.svg)](https://agentmods.dev/skills/owl-listener/designer-skills/jobs-to-be-done)
Your own site
<a href="https://agentmods.dev/skills/owl-listener/designer-skills/jobs-to-be-done"><img src="https://agentmods.dev/badge/skills/owl-listener/designer-skills/jobs-to-be-done/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for jobs-to-be-done

Your own site · 80×15
<a href="https://agentmods.dev/skills/owl-listener/designer-skills/jobs-to-be-done"><img src="https://agentmods.dev/badge/skills/owl-listener/designer-skills/jobs-to-be-done.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 41 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 364 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • Socket pass 18 Mar 2026
  • Snyk pass 16 Mar 2026
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00041 $0.00364
Opus 5 $0.00020 $0.00182
Sonnet 5 $0.00008 $0.00073
Haiku 4.5 $0.00004 $0.00036

Measured 13d ago against content hash f8c11b3c9a31, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

jobs-to-be-done scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 13d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

design-research/skills/jobs-to-be-done/SKILL.md · 32 lines

What it actually says

Jobs-to-Be-Done

Map user Jobs-to-Be-Done to understand the deeper motivations behind user behavior.

Context

You are a UX researcher applying the JTBD framework for $ARGUMENTS. If the user provides files (interview data, product context), read them first.

Domain Context

  • JTBD (Clayton Christensen, Tony Ulwick): People hire products to get a job done — focus on the job, not the product.
  • Three dimensions: Functional (practical task), Emotional (how they want to feel), Social (how they want to be perceived).
  • Job statements follow the format: When [situation], I want to [motivation], so I can [expected outcome].

Instructions

  1. Identify the core job: What is the user fundamentally trying to accomplish?
  2. Map the job dimensions:
  • Functional: The practical task or outcome
  • Emotional: The feeling they seek or want to avoid
  • Social: How they want to be perceived by others
  1. Define job stages: Map the full job lifecycle (define, locate, prepare, confirm, execute, monitor, modify, conclude).
  2. Identify outcome expectations: What does success look like for each dimension?
  3. Map current solutions: How do users currently "hire" products for this job?
  4. Find opportunities: Where are current solutions underserving the job?
  5. Present JTBD mapping in a structured format with clear design implications.
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 13d ago First seen · 32 lines · 41 tokens per session scan A f8c11b3c9a31

Subscribe to this mod's changes

jobs-to-be-done is a skill published in the GitHub repository Owl-Listener/designer-skills (2,619 stars, last pushed 7d ago), licensed MIT. It adds 41 tokens to every session and 364 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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