interview-script

interview-script is a skill for Claude Code from phuryn/pm-skills. It costs 62 tokens per session (1,109 once invoked), scanned A, original, MIT.

A guide for writing customer interview questions that focus on people's real past actions and problems. JTBD, or Jobs to Be Done, means the goal a person is trying to accomplish, rather than a feature they request.

In plain words
What is it for?
Use it to prepare interview guides with opening, warm-up, core questions, and wrap-up sections. It helps plan discovery research and explore assumptions about customers without asking them to approve an idea.
Why use it?
It reduces leading questions and sales pitches that can produce polite but unreliable opinions. The resulting interviews are more likely to reveal real needs and behavior.

Skill for Claude Code

Written for Claude Code: $ARGUMENTS substitution.

Part of the pm-product-discovery plugin — 13 skills, 5 commands shipped together

Good fit Use it to prepare interview guides with opening, warm-up, core questions, and wrap-up sections. It helps plan discovery research and explore assumptions about customers without asking them to approve an idea.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/phuryn/pm-skills/interview-script
About the project

phuryn/pm-skills is a marketplace of reusable skills, commands, and plugins that guide AI assistants through product-management work such as discovery, strategy, planning, metrics, launches, and growth. It is for product managers and teams using Claude Code, Cowork, or compatible assistants. The catalogue entries are the project's own workflows and extensions.

phuryn/pm-skills · 26,507 stars · on GitHub · productcompass.pm

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add phuryn/pm-skills --skill interview-script
Clone the repo
git clone --depth 1 https://github.com/phuryn/pm-skills

Made for: Claude Code.

Or install pm-product-discovery, the plugin that ships this one along with the rest of its 13 skills, 5 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for interview-script

README.md
[![agentmods](https://agentmods.dev/badge/skills/phuryn/pm-skills/interview-script/github.svg)](https://agentmods.dev/skills/phuryn/pm-skills/interview-script)
Your own site
<a href="https://agentmods.dev/skills/phuryn/pm-skills/interview-script"><img src="https://agentmods.dev/badge/skills/phuryn/pm-skills/interview-script/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for interview-script

Your own site · 80×15
<a href="https://agentmods.dev/skills/phuryn/pm-skills/interview-script"><img src="https://agentmods.dev/badge/skills/phuryn/pm-skills/interview-script.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 62 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,109 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • Socket pass 18 Mar 2026
  • Snyk pass 4 Mar 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00062 $0.01109
Opus 5 $0.00031 $0.00554
Sonnet 5 $0.00012 $0.00222
Haiku 4.5 $0.00006 $0.00111

Measured 7d ago against content hash 892ca53da985, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-22, from the pricing page.

Security

Grade A, and why

interview-script scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

pm-product-discovery/skills/interview-script/SKILL.md · 106 lines

How it starts

The opening of the file, as written. The whole thing — 106 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Customer Interview Script

Create a structured interview script that surfaces real insights, not just opinions. Follows "The Mom Test" principles — ask about their life, not your idea.

Domain Context

Customer interviews are one source in Stage 1 (Explore) of continuous discovery. Other sources: stakeholder interviews, usage analytics, data analytics, surveys, market trends, SEO/SEM analysis. The PM needs direct access to users, stakeholders, engineers, and designers — "without proxies." The Product Trio (PM + Designer + Engineer — Teresa Torres) should work together on discovery, not just the PM alone.

Context

You are preparing a customer interview script for research on $ARGUMENTS.

If the user provides files (personas, hypothesis lists, product briefs, or previous interview notes), read them first.

Instructions

  1. Clarify research objectives:

    • What specific questions does the team need answered?
    • What decisions will this research inform?
    • What assumptions need validation?
  2. Create the interview script with these sections:

    Opening (2-3 min)

    • Introduce yourself and the purpose (learning, not selling)
    • Set expectations: "There are no right or wrong answers. We're here to learn from your experience."
    • Ask permission to record (if applicable)
    • Confirm time available

    Warm-Up: Context & Background (5 min)

    • "Tell me about your role and what a typical day/week looks like."
    • "How long have you been doing [activity related to the product area]?"
    • Goal: Build rapport and understand their context

    Core Exploration: Jobs to Be Done (15-20 min)

    Current situation and behavior (past tense, specific instances):

    • "Walk me through the last time you [did the thing we're exploring]. What happened?"
    • "What tools or methods did you use?"
    • "How long did it take? Who else was involved?"

    Pain points and frustrations (observe, don't lead):

    • "What was the hardest part about that?"
    • "If you could wave a magic wand, what would change?"
    • "What have you tried to solve this? What happened?"

Read the full file on GitHub · 106 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 106 lines · 62 tokens per session scan A 892ca53da985

Subscribe to this mod's changes

interview-script is a skill published in the GitHub repository phuryn/pm-skills (26,507 stars, last pushed 7d ago), licensed MIT. It adds 62 tokens to every session and 1,109 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-15.

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