Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add psd401/psd-claude-plugins --skill freshservice-managergit clone --depth 1 https://github.com/psd401/psd-claude-pluginsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/psd401/psd-claude-plugins/freshservice-manager)<a href="https://agentmods.dev/skills/psd401/psd-claude-plugins/freshservice-manager"><img src="https://agentmods.dev/badge/skills/psd401/psd-claude-plugins/freshservice-manager/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/psd401/psd-claude-plugins/freshservice-manager"><img src="https://agentmods.dev/badge/skills/psd401/psd-claude-plugins/freshservice-manager.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00020 | $0.01535 |
| Opus 5.5 | $0.00008 | $0.00614 |
| Sonnet 5.5 | $0.00004 | $0.00307 |
| Haiku 4.5 | $0.00002 | $0.00153 |
Grade A, and why
freshservice-manager scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
This is a copy
100% identical to freshservice-manager — 28 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.
How it starts
The opening of the file, as written. The whole thing — 223 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Freshservice Manager Skill
Configuration
- Domain:
FRESHSERVICE_DOMAIN(viascripts/secrets.js) - Agent ID: 6000130414 (Kris Hagel)
- Primary Workspace: 2 (Technology)
- API Key: Stored in
~/Library/Mobile Documents/com~apple~CloudDocs/Geoffrey/secrets/.env
Workspaces
List the workspaces the agent can see (IDs and names) with bun get_workspaces.js.
Reports & Summaries
Daily Summary
Get a narrative summary of what happened in Technology on a specific day.
Natural language triggers:
- "What happened in Freshservice yesterday?"
- "Give me today's tech summary"
- "What did the team do on Wednesday?"
Script: bun get_daily_summary.js [date]
Date options:
today(default)yesterday- Day names:
monday,tuesday,wednesday, etc. last wednesday,last friday- Specific date:
2025-11-20
Output includes:
- Total tickets closed
- Breakdown by category (Chromebook, Schoology, Security Alert, etc.)
- Breakdown by agent with their tickets
- Automated ticket count (password resets)
Weekly Summary
Get trends and metrics for the entire week.
Natural language triggers:
- "Weekly tech summary"
- "How did the team do this week?"
- "Give me the weekly Freshservice report"
Script: bun get_weekly_summary.js [weeks_ago]
Options:
0= this week (default)1= last week2= two weeks ago
Output includes:
- Total closed and daily average
- Peak day and slow day
- Daily trend by volume
- Category breakdown with percentages
- Category trends (which days had spikes)
- Top agents with ticket counts and focus areas
- Agent daily breakdown
Narrative Style
When presenting summaries, write a 1-minute narrative that:
- Highlights the main story of the day/week (outages, big pushes, etc.)
- Calls out specific people and what they handled
- Notes any concerning patterns (security alerts, cut wires, etc.)
- Converts UTC timestamps to Pacific time
- Uses specific numbers and ticket counts
What ships with it
13 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
- scripts/add_note.js 1.5 KB runs code
- scripts/create_ticket.js 1.6 KB runs code
- scripts/get_agent.js 1.0 KB runs code
- scripts/get_approvals.js 2.1 KB runs code
- scripts/get_daily_summary.js 8.4 KB runs code
- scripts/get_service_request.js 3.4 KB runs code
- scripts/get_ticket.js 1.2 KB runs code
- scripts/get_weekly_summary.js 8.3 KB runs code
- scripts/get_workspaces.js 1.6 KB runs code
- scripts/list_agents.js 1.8 KB runs code
- scripts/list_tickets.js 2.4 KB runs code
- scripts/search_tickets.js 1.6 KB runs code
- scripts/update_ticket.js 1.4 KB runs code
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 1mo ago Changed · -18 lines a21cc6591ef7
- 2mo ago First seen · 241 lines · 20 tokens per session scan A 070f84090141
freshservice-manager is a skill published in the GitHub repository psd401/psd-claude-plugins (2 stars, last pushed 9d ago), licensed MIT. It adds 20 tokens to every session and 1,535 once invoked, about $0.0001 per session on Opus 5.5. A static security scan graded it A with 0 findings. It is 100% identical to freshservice-manager, differing in 28 lines, and is treated as a copy.
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