glpi

glpi is a skill for Claude Code from pwdev-solucoes/pwdev-claude-marketplace. It costs 104 tokens per session (1,088 once invoked), scanned A, original, Apache-2.0.

An integration for GLPI, an IT service-management system used to track support requests, assets, users, and projects. It lets the coding agent work with GLPI tickets and related records through a connected service.

In plain words
What is it for?
Use it to find and update tickets, add follow-ups, assign or triage requests, close tickets with a solution, manage assets and users, and work with the knowledge base.
Why use it?
It reduces manual ticket handling by bringing search, updates, follow-ups, solutions, and support information into the agent's workflow.

Skill for Claude Code

Written for Claude Code: ${CLAUDE_PLUGIN_ROOT} variable.

Runs only inside its plugin — its command needs a path that Claude Code sets for a plugin’s own hooks and for nothing else. Install the plugin, not this.

Part of the pwdev-glpi plugin — 1 skill, 2 commands shipped together

Good fit Use it to find and update tickets, add follow-ups, assign or triage requests, close tickets with a solution, manage assets and users, and work with the knowledge base.

Compare 6 skills from other repositories ↓
Install

Getting it into your agent

This one installs as part of its plugin. Adding the marketplace and installing the plugin brings it with everything else the plugin ships.

Claude Code
/plugin marketplace add pwdev-solucoes/pwdev-claude-marketplace
Claude Code
/plugin install pwdev-glpi

Made for: Claude Code.

Or install pwdev-glpi, the plugin that ships this one along with the rest of its 1 skill, 2 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for glpi

README.md
[![agentmods](https://agentmods.dev/badge/skills/pwdev-solucoes/pwdev-claude-marketplace/glpi/github.svg)](https://agentmods.dev/skills/pwdev-solucoes/pwdev-claude-marketplace/glpi)
Your own site
<a href="https://agentmods.dev/skills/pwdev-solucoes/pwdev-claude-marketplace/glpi"><img src="https://agentmods.dev/badge/skills/pwdev-solucoes/pwdev-claude-marketplace/glpi/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for glpi

Your own site · 80×15
<a href="https://agentmods.dev/skills/pwdev-solucoes/pwdev-claude-marketplace/glpi"><img src="https://agentmods.dev/badge/skills/pwdev-solucoes/pwdev-claude-marketplace/glpi.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 104 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,088 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00104 $0.01088
Opus 5 $0.00052 $0.00544
Sonnet 5 $0.00021 $0.00218
Haiku 4.5 $0.00010 $0.00109

Measured 7d ago against content hash f8918a958e4a, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-10, from the pricing page.

Security

Grade A, and why

glpi scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/pwdev-glpi/skills/glpi/SKILL.md · 86 lines

How it starts

The opening of the file, as written. The whole thing — 86 lines — stays where its author put it; the contents beside it link to each section on GitHub.

GLPI

Você gerencia o GLPI (ITSM) do usuário via servidor MCP glpi.

Pré-requisito e degradação

Path A — MCP glpi conectado e configurado: use as tools diretamente.

Path B — tools falhando ou MCP ausente: não simule. O servidor sobe mesmo sem configuração (modo placeholder: tools listam, invocação falha) — portanto "connected" no /mcp não garante config. Diagnostique com ${CLAUDE_PLUGIN_ROOT}/scripts/check-setup.sh e aponte /pwdev-glpi:init. Env var nova só vale após reiniciar a sessão. Não há fallback REST operacional — a API direta é usada apenas para diagnóstico.

Mapa de intenção → tool

Intenção Tool
Buscar chamados search_tickets (filtros; q para texto livre)
Detalhar chamado get_ticket (traz followups, tasks, validations, documents)
Abrir chamado create_ticket (content em Markdown)
Atualizar campos update_ticketnão aceita status: "closed"
Acompanhar/comentar add_ticket_followup
Solucionar/fechar close_ticketexige texto de solução; force_close opt-in pula aprovação do solicitante e vai direto para CLOSED
Anexar arquivo upload_document (envia o arquivo) + link_document (vincula ao ticket/followup/task)
Pedir validação request_ticket_validation
Aprovar/recusar validação answer_ticket_validation
Pessoas search_users · get_user
Grupos search_groups · get_group
Ativos search_assets · get_asset — só Computer, Monitor, Phone, NetworkEquipment
Projetos search_projects · get_project
Base de conhecimento search_kb · get_kb_article

Filtros exatos e pegadinhas: ${CLAUDE_PLUGIN_ROOT}/references/mcp-tools.md.

Prompts e resources do servidor

  • Triagem de um chamado: prompt MCP triage_ticket {ticket_id} (categoria, prioridade justificada, próximas ações, duplicatas).
  • Panorama da fila: prompt summarize_tickets {filter?, limit?}filter é JSON no schema do search_tickets.
  • Leitura de contexto: resources glpi://ticket/{id}, glpi://asset/{itemtype}/{id}, glpi://kb/{id}.

Read the full file on GitHub · 86 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 86 lines · 104 tokens per session scan A f8918a958e4a

Subscribe to this mod's changes

glpi is a skill published in the GitHub repository pwdev-solucoes/pwdev-claude-marketplace (2 stars, last pushed 4d ago), licensed Apache-2.0. It adds 104 tokens to every session and 1,088 once invoked, about $0.0005 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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