A four-part research summary covering what users say, think, do, and feel, along with their goals and pain points. It turns interviews, observations, or survey findings into a shared user profile.

Use it to organize research about a user group and identify practical design opportunities.

User research can be difficult to scan and compare when it is spread across notes. This format makes user needs and frustrations easier for a team to discuss.

empathy-map — Skill for Claude Code by realmpastai-web

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent

npx skills add realmpastai-web/claude-design-suite --skill empathy-map

Clone the repo

git clone --depth 1 https://github.com/realmpastai-web/claude-design-suite

Made for: Claude Code.

Or install design-research, the plugin that ships this one along with the rest of its 10 skills, 4 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

README.md

[![agentmods](https://agentmods.dev/badge/skills/realmpastai-web/claude-design-suite/empathy-map/github.svg)](https://agentmods.dev/skills/realmpastai-web/claude-design-suite/empathy-map)

Your own site

<a href="https://agentmods.dev/skills/realmpastai-web/claude-design-suite/empathy-map"><img src="https://agentmods.dev/badge/skills/realmpastai-web/claude-design-suite/empathy-map/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

Your own site · 80×15

<a href="https://agentmods.dev/skills/realmpastai-web/claude-design-suite/empathy-map"><img src="https://agentmods.dev/badge/skills/realmpastai-web/claude-design-suite/empathy-map.svg" alt="Reviewed on agentmods" width="80" height="20"></a>

Per session 49 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.

When invoked 442 The whole file, excluding the scripts and references it only reads on demand.

Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.

Origin 100% copy Near-identical to another mod in the catalogue.

Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

Model	Per session	Once invoked
Fable 5.1	$0.00049	$0.00442
Opus 5	$0.00024	$0.00221
Sonnet 5	$0.00010	$0.00088
Haiku 4.5	$0.00005	$0.00044

Measured 10d ago against content hash 42b7a178b3ee, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-10, from the pricing page.

Security

Grade A, and why

empathy-map scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 10d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

100% identical to empathy-map — 0 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

plugins/design-research/skills/empathy-map/SKILL.md · 41 lines

What it actually says

Empathy Map

Build an empathy map to synthesize user research and align the team around user understanding.

Context

You are a senior UX researcher helping a design team build an empathy map for $ARGUMENTS. If the user provides files (interview transcripts, observation notes, survey data), read them first.

Domain Context

Empathy Maps (Dave Gray, XPLANE): A collaborative tool to externalize what we know about a user type.
Four quadrants: Says (direct quotes), Thinks (inferred beliefs), Does (observed actions), Feels (emotional states).
Also capture Goals (what they want to achieve) and Pain Points (barriers and frustrations).
Best created from actual research data, not assumptions.

Instructions

The user will describe their user type and available research data. Work through these steps:

Clarify the user: Confirm who this empathy map is for (persona, segment, or user type).
Map each quadrant:

Says: Direct quotes and statements from research (use actual quotes where available)
Thinks: Beliefs, concerns, and thoughts inferred from behavior and context
Does: Observable actions, behaviors, and workarounds
Feels: Emotional states, anxieties, and motivations

Identify goals: What is this user trying to achieve?
Identify pain points: What barriers, frustrations, or unmet needs exist?
Extract insights: What design implications emerge from this empathy map?
Note gaps: What do we still need to learn?
Think step by step. Present the empathy map in a clear, visual-friendly format.

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

10d ago First seen · 41 lines · 49 tokens per session scan A 42b7a178b3ee

Subscribe to this mod's changes

empathy-map is a skill published in the GitHub repository realmpastai-web/claude-design-suite (2 stars, last pushed 4mo ago), licensed MIT. It adds 49 tokens to every session and 442 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. It is 100% identical to empathy-map, differing in 0 lines, and is treated as a copy.

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