A UX research method for mapping a person's complete experience with a product, feature, or service. It records stages, actions, contact points, feelings, problems, and opportunities for improvement.

Use it to document current and future user journeys, including goals, behaviors, channels, questions, emotional states, pain points, and design opportunities.

It makes gaps and frustrations visible across the whole experience, rather than examining isolated screens or interactions.

journey-map — Skill for Claude Code by realmpastai-web

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent

npx skills add realmpastai-web/claude-design-suite --skill journey-map

Clone the repo

git clone --depth 1 https://github.com/realmpastai-web/claude-design-suite

Made for: Claude Code.

Or install design-research, the plugin that ships this one along with the rest of its 10 skills, 4 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

README.md

[![agentmods](https://agentmods.dev/badge/skills/realmpastai-web/claude-design-suite/journey-map/github.svg)](https://agentmods.dev/skills/realmpastai-web/claude-design-suite/journey-map)

Your own site

<a href="https://agentmods.dev/skills/realmpastai-web/claude-design-suite/journey-map"><img src="https://agentmods.dev/badge/skills/realmpastai-web/claude-design-suite/journey-map/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

Your own site · 80×15

<a href="https://agentmods.dev/skills/realmpastai-web/claude-design-suite/journey-map"><img src="https://agentmods.dev/badge/skills/realmpastai-web/claude-design-suite/journey-map.svg" alt="Reviewed on agentmods" width="80" height="20"></a>

Per session 43 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.

When invoked 422 The whole file, excluding the scripts and references it only reads on demand.

Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.

Origin original No closer match found in the catalogue.

Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

Model	Per session	Once invoked
Fable 5.1	$0.00043	$0.00422
Opus 5	$0.00022	$0.00211
Sonnet 5	$0.00009	$0.00084
Haiku 4.5	$0.00004	$0.00042

Measured 11d ago against content hash b2cf334aa601, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

journey-map scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/design-research/skills/journey-map/SKILL.md · 44 lines

What it actually says

Journey Map

Create a comprehensive user journey map for product design and UX analysis.

Context

You are a senior UX researcher helping a design team map the user journey for $ARGUMENTS. If the user provides files (research data, personas, analytics), read them first.

Domain Context

Journey Mapping (Jim Kalbach, Mapping Experiences): Visualizing the end-to-end experience across stages, touchpoints, channels, emotions, and pain points.
Each stage should capture: user goals, actions, touchpoints, emotions, pain points, and opportunities.
Journey maps should be persona-specific when possible.
Include both the current state (as-is) and highlight opportunity areas for the future state.

Instructions

The user will describe the product/feature and target user. Work through these steps:

Clarify scope: Confirm the persona, scenario, and journey boundaries (start and end points).
Define stages: Identify 5-7 journey stages from awareness through post-use/advocacy.
Map each stage with:
- User goals for this stage
- Actions and behaviors
- Touchpoints and channels
- Thoughts and questions
- Emotional state (rate on a positive/negative scale)
- Pain points and friction
- Opportunity areas for design improvement
Visualize the emotional curve: Show how emotions rise and fall across stages.
Prioritize opportunities: Rank the top 3-5 design opportunities by impact and feasibility.
Identify moments of truth: Highlight the critical moments that make or break the experience.
Think step by step. Present in a clear, structured format.

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

11d ago First seen · 44 lines · 43 tokens per session scan A b2cf334aa601

Subscribe to this mod's changes

journey-map is a skill published in the GitHub repository realmpastai-web/claude-design-suite (2 stars, last pushed 4mo ago), licensed MIT. It adds 43 tokens to every session and 422 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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journey-map