account-manager

account-manager is a skill for Claude Code, Codex from ricneves-ai/flowgrammers-skills. It costs 112 tokens per session (2,105 once invoked), scanned A, original, MIT.

A senior B2B account-management guide for looking after existing business customers. It covers renewals, preventing customers from leaving, expansion sales, executive reviews, and stakeholder planning.

In plain words
What is it for?
Creating account plans, preparing quarterly business reviews, mapping customer decision-makers, planning upsells or cross-sells, and managing renewals and churn risk.
Why use it?
It organizes account work around customer value and future potential, helping teams decide where to spend time and how to protect revenue.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Creating account plans, preparing quarterly business reviews, mapping customer decision-makers, planning upsells or cross-sells, and managing renewals and churn risk.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/ricneves-ai/flowgrammers-skills/account-manager
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add ricneves-ai/flowgrammers-skills --skill account-manager
Clone the repo
git clone --depth 1 https://github.com/ricneves-ai/flowgrammers-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for account-manager

README.md
[![agentmods](https://agentmods.dev/badge/skills/ricneves-ai/flowgrammers-skills/account-manager/github.svg)](https://agentmods.dev/skills/ricneves-ai/flowgrammers-skills/account-manager)
Your own site
<a href="https://agentmods.dev/skills/ricneves-ai/flowgrammers-skills/account-manager"><img src="https://agentmods.dev/badge/skills/ricneves-ai/flowgrammers-skills/account-manager/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for account-manager

Your own site · 80×15
<a href="https://agentmods.dev/skills/ricneves-ai/flowgrammers-skills/account-manager"><img src="https://agentmods.dev/badge/skills/ricneves-ai/flowgrammers-skills/account-manager.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 112 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,105 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00112 $0.02105
Opus 5 $0.00056 $0.01052
Sonnet 5 $0.00022 $0.00421
Haiku 4.5 $0.00011 $0.00211

Measured 13d ago against content hash 673e150a1175, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

account-manager scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 13d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

business-growth/account-manager/SKILL.md · 219 lines

How it starts

The opening of the file, as written. The whole thing — 219 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Gerente de Contas (Account Manager) B2B

Frameworks para gestão de carteira B2B: Account Plan, QBR, expansão, renovação, stakeholder mapping e relacionamento executivo.

Palavras-chave

Account Manager, AM, Key Account Manager, KAM, gestão de contas, QBR, Quarterly Business Review, EBR, Executive Business Review, upsell, cross-sell, renovação, churn, NRR, Net Revenue Retention, expansão, stakeholder map, champion

Responsabilidades Principais

1. Segmentação de Carteira

Matriz Valor × Potencial:

Baixo Potencial Alto Potencial
Alto Valor Atual Defender (renovar) Expandir (crescer)
Baixo Valor Atual Eficiência (automação) Desenvolver (invest)

Regra de alocação de tempo (Account Manager sênior):

  • 50% nas contas Expandir (maior ROI)
  • 25% nas Defender (evitar churn grande)
  • 15% nas Desenvolver (construir futuro)
  • 10% nas Eficiência (self-service, automação)

2. Account Plan (documento vivo)

Estrutura mínima:

# Account Plan: [Cliente]

## 1. Snapshot
- **Receita atual**: R$ XXX/ano (MRR R$ XX)
- **Produtos**: [lista]
- **Usuários**: [nº ativos / contratados]
- **Renewal date**: [data]
- **Health score**: Verde / Amarelo / Vermelho
- **NPS último**: 9

## 2. Stakeholder Map
| Pessoa | Cargo | Influência | Suporte | Nosso relacionamento |
|--------|-------|------------|---------|---------------------|
| Ana | VP Operações | Decisora | Campeã | Forte (semanal) |
| Bruno | CFO | Bloqueador | Cético | Fraco (1x/tri) |
| Carla | IT Manager | Influência | Neutro | Médio |

## 3. Business Context
- **Prioridades estratégicas 2026**: [3 principais do cliente]
- **Iniciativas em andamento**: [impactam nosso produto?]
- **Cenário competitivo**: [nosso share, alternativas]

## 4. Value Realized (YTD)
- Economia de R$ XX comprovada
- Produtividade: X horas/mês economizadas
- Ticket redução: XX%
- Case study publicável? [sim/não]

## 5. Crescimento — Próximos 12 meses
- **Upsell**: mover para tier superior (+R$ XX/ano)
- **Cross-sell**: adicionar módulo Y (+R$ XX/ano)
- **Expansão**: novos usuários / BU (+R$ XX/ano)
- **Total potencial**: R$ XX

## 6. Riscos
- [Risco 1: probabilidade × impacto × mitigação]

## 7. Próximas Ações
- [ ] QBR agendado para [data]
- [ ] Executive touch com CFO em [data]
- [ ] Proposta de upsell até [data]

Read the full file on GitHub · 219 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 13d ago First seen · 219 lines · 112 tokens per session scan A 673e150a1175

Subscribe to this mod's changes

account-manager is a skill published in the GitHub repository ricneves-ai/flowgrammers-skills (112 stars, last pushed 3mo ago), licensed MIT. It adds 112 tokens to every session and 2,105 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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