draft-reply

draft-reply is a skill for Claude Code, Codex from RiggdAI/uniqent. It costs 18 tokens per session (190 once invoked), scanned A, original, Apache-2.0.

A set of instructions for drafting customer replies after an inquiry has been reviewed. It describes how to use the relevant knowledge base and keep the response clear and on-brand.

In plain words
What is it for?
It helps write concise replies about customer problems, explain applicable policies, set realistic expectations, and offer one specific action.
Why use it?
It reduces vague, overly long, or over-promising replies by requiring the response to address the customer's situation and next step.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/riggdai/uniqent/draft-reply
Any agent
npx skills add RiggdAI/uniqent --skill draft-reply
Clone the repo
git clone --depth 1 https://github.com/RiggdAI/uniqent

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for draft-reply

README.md
[![agentmods](https://agentmods.dev/badge/skills/riggdai/uniqent/draft-reply.svg)](https://agentmods.dev/skills/riggdai/uniqent/draft-reply)
Your own site
<a href="https://agentmods.dev/skills/riggdai/uniqent/draft-reply"><img src="https://agentmods.dev/badge/skills/riggdai/uniqent/draft-reply.svg" alt="Measured on agentmods" height="20"></a>
Per session 18 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 190 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00018 $0.00190
Opus 5 $0.00009 $0.00095
Sonnet 5 $0.00004 $0.00038
Haiku 4.5 $0.00002 $0.00019

Measured 4d ago against content hash c531dae1eb48, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

draft-reply scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 4d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

examples/support-concierge/skills/draft-reply/SKILL.md · 14 lines

What it actually says

Draft Reply

  1. Start by acknowledging the customer's specific situation in one sentence — name the problem, not just the emotion.
  2. Consult the [[knowledge-base]] for the relevant policy or answer before writing anything. Cite the policy section if it helps the customer understand.
  3. State clearly what will happen next and by when. Do not over-promise: if a timeline is uncertain, say so.
  4. Match the customer's language (as determined by triage). Keep the reply concise — two to four short paragraphs maximum.
  5. Close with a single, specific next-step offer (e.g. "Reply here if you'd like me to start the return" rather than a generic "Let me know if I can help").
  6. Never include internal ticket IDs, employee names, or internal tooling names in the reply.
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 4d ago First seen · 14 lines · 18 tokens per session scan A c531dae1eb48

Subscribe to this mod's changes

draft-reply is a skill published in the GitHub repository RiggdAI/uniqent (15 stars, last pushed 2mo ago), licensed Apache-2.0. It adds 18 tokens to every session and 190 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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