b2c-checkout-triage

b2c-checkout-triage is a skill for Claude Code from SalesforceCommerceCloud/b2c-developer-tooling. It costs 49 tokens per session (950 once invoked), scanned A, original, Apache-2.0.

A guide for investigating checkout and payment failures in Salesforce B2C Commerce, an e-commerce platform. It compares order records, integration logs, and related data over a fixed time period.

In plain words
What is it for?
Use it to investigate failed checkouts, falling order volume, payment problems, and the difference between failed orders and checkout attempts that produced no order.
Why use it?
A drop in orders can come from lower traffic, abandoned baskets, payment declines, checkout errors, or delayed reports. This helps separate those causes instead of assuming every problem is a payment failure.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the b2c-ops plugin — 4 skills shipped together

Good fit Use it to investigate failed checkouts, falling order volume, payment problems, and the difference between failed orders and checkout attempts that produced no order.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add SalesforceCommerceCloud/b2c-developer-tooling --skill b2c-checkout-triage
Clone the repo
git clone --depth 1 https://github.com/SalesforceCommerceCloud/b2c-developer-tooling

Made for: Claude Code.

Or install b2c-ops, the plugin that ships this one along with the rest of its 4 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for b2c-checkout-triage

README.md
[![agentmods](https://agentmods.dev/badge/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage/github.svg)](https://agentmods.dev/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage)
Your own site
<a href="https://agentmods.dev/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage"><img src="https://agentmods.dev/badge/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for b2c-checkout-triage

Your own site · 80×15
<a href="https://agentmods.dev/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage"><img src="https://agentmods.dev/badge/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-checkout-triage.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 49 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 950 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00049 $0.00950
Opus 5 $0.00024 $0.00475
Sonnet 5 $0.00010 $0.00190
Haiku 4.5 $0.00005 $0.00095

Measured today against content hash 05d6d4dd796a, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

b2c-checkout-triage scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured today.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/b2c-ops/skills/b2c-checkout-triage/SKILL.md · 69 lines

How it starts

The opening of the file, as written. The whole thing — 69 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Checkout and payment triage

Outcome: quantify the observed symptom, localize a likely subsystem, and produce an actionable handoff. Do not create test orders, charge/refund payments, change order status, or modify production data as part of inspection.

Scope and impact

Use config_inspect (CLI: b2c setup inspect) and confirm site, UTC time window, reported symptom, and comparison period. Ask for missing values. Preserve the same target/window in all calls. No cartridge source is required.

"Orders down" can mean less traffic, checkout errors, abandoned baskets, payment declines, or delayed reporting. Failed order records alone do not measure all checkout attempts or conversion. Do not force every incident into a payment cause. Record breadth, duration, workaround, and owner. Follow the team's severity and update process for live customer impact; do not wait for exact counts to escalate.

Access and tools

Signal Preferred path Limit / fallback
Payment/custom logs logs_list_files, then logs_get_recent on discovered prefixes Start with 20 relevant entries; samples are not full-window counts. CLI: b2c logs list / b2c logs get.
Order records Discover Admin Orders contracts via code mode A response enum does not establish supported status filters. See failed-order triage for the demonstrated OCAPI fallback.
Affected products/attributes SCAPI Admin product reads; live schemas for tenant custom fields Compare known IDs and selected fields. Shopper contracts are reference-only in this runtime.
Suspected import/integration b2c-job-health Read the chosen job's log and check its actual data effects.
Traffic/latency context Code mode Metrics where enabled; CLI b2c metrics Feature access and scopes vary. CIP/CCAC is a separate reporting path: CLI b2c cip, with freshness/coverage limits.

Read the full file on GitHub · 69 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. today First seen · 69 lines · 49 tokens per session scan A 05d6d4dd796a

Subscribe to this mod's changes

b2c-checkout-triage is a skill published in the GitHub repository SalesforceCommerceCloud/b2c-developer-tooling (53 stars, last pushed today), licensed Apache-2.0. It adds 49 tokens to every session and 950 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-12.