b2c-production-triage

b2c-production-triage is a skill for Claude Code from SalesforceCommerceCloud/b2c-developer-tooling. It costs 58 tokens per session (1,404 once invoked), scanned A, original, Apache-2.0.

An incident-investigation guide for Salesforce B2C Commerce production systems. It connects logs, scheduled-job results, business data, and configuration to assess what is going wrong.

In plain words
What is it for?
Use it to define the affected site and time range, assess customer and data impact, follow symptom-specific investigations, and prepare a handoff to a team or support group.
Why use it?
It provides a focused way to investigate error spikes, stale data, and checkout problems without collecting unrelated evidence or changing production systems.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the b2c-ops plugin — 4 skills shipped together

Good fit Use it to define the affected site and time range, assess customer and data impact, follow symptom-specific investigations, and prepare a handoff to a team or support group.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add SalesforceCommerceCloud/b2c-developer-tooling --skill b2c-production-triage
Clone the repo
git clone --depth 1 https://github.com/SalesforceCommerceCloud/b2c-developer-tooling

Made for: Claude Code.

Or install b2c-ops, the plugin that ships this one along with the rest of its 4 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for b2c-production-triage

README.md
[![agentmods](https://agentmods.dev/badge/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage/github.svg)](https://agentmods.dev/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage)
Your own site
<a href="https://agentmods.dev/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage"><img src="https://agentmods.dev/badge/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for b2c-production-triage

Your own site · 80×15
<a href="https://agentmods.dev/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage"><img src="https://agentmods.dev/badge/skills/salesforcecommercecloud/b2c-developer-tooling/b2c-production-triage.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 58 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,404 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00058 $0.01404
Opus 5 $0.00029 $0.00702
Sonnet 5 $0.00012 $0.00281
Haiku 4.5 $0.00006 $0.00140

Measured today against content hash 168a02f87c21, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

b2c-production-triage scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured today.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/b2c-ops/skills/b2c-production-triage/SKILL.md · 89 lines

How it starts

The opening of the file, as written. The whole thing — 89 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Production triage

Connect the toolkit's logs, job executions, business data, and configuration into an evidence-backed assessment and next action. Investigation does not authorize remediation. Use the symptom routes below rather than collecting every available signal.

Scope and impact

  • Resolve the task's project/instance with config_inspect; CLI: b2c setup inspect. Preserve the resolved target across calls. Ask for missing site, time window, timezone, symptom, or expected behavior; never invent IDs or silently switch tenants.
  • Start with the reported interval; if unspecified, propose the last two hours and label that assumption. Use fixed UTC boundaries for comparisons and paging.
  • Record current impact (sites, checkout availability, order/data integrity, workaround) and the incident owner. Apply the team's severity policy; do not invent a priority or support SLA. Escalate active material impact early without waiting for root cause; agree who communicates and the next update time.

Access and tools

  • Establish access: MCP, terminal/CLI, logs, data, source. Operator work does not require a cartridge checkout. Credentials/setup issues: MCP mcp/b2c-config section setup-and-access; native b2c-config/b2c-auth, or the authentication guide.

Prefer dedicated MCP tools; discover available names once. Read skill://mcp/scapi/SKILL.md before using scapi_search/scapi_execute, as those tools require. Read only the matching runbook/reference, not every linked skill. Native assistants use the installed skill name; MCP can read these URIs or use skills_read with collection: "b2c-ops" and a task query.

Symptom Toolkit path Decision / detail
Error spike or integration errors logs_list_files -> returned prefix -> logs_get_recent with count: 20, since, and a relevant search Defaults cover error/customerror, not every custom-* integration log. CLI: b2c logs list / b2c logs get.
Failed job or stale data Code mode codemode.describe("builtin/failed-job-triage"), then run with fixed from/to -> execution IDs and logFilePath -> log tools Job health covers continuation, step details, CLI job logs, and green-but-incomplete runs.
Checkout failures or orders down Custom logs -> determine whether failures produce order records -> relevant data/traffic evidence Checkout triage distinguishes checkout symptoms from failed-order records.
Find/count FAILED orders or investigate affected products Verify Admin filter support; otherwise external OCAPI Shop order search -> safe IDs -> logs and selected Admin product reads Failed-order triage owns enumeration, count/sample limits, and the workaround. No OCAPI helper exists inside code mode.
Suspected code change CLI b2c code list: active/rollback version and lastModified No dedicated MCP code-version listing; modification is not activation history. Corroborate with release records.
Runtime-only defect MCP debugger on an authorized reproduction target Operator handoff is valid without source access. Do not halt production requests for routine triage.

Read the full file on GitHub · 89 lines

Files

What ships with it

1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. today First seen · 89 lines · 58 tokens per session scan A 168a02f87c21

Subscribe to this mod's changes

b2c-production-triage is a skill published in the GitHub repository SalesforceCommerceCloud/b2c-developer-tooling (53 stars, last pushed today), licensed Apache-2.0. It adds 58 tokens to every session and 1,404 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-12.