user-research

A set of guides and templates for learning what users need, creating user types, studying feedback, and comparing competing products.

In plain words
What is it for?
Use it to prepare discovery, feature-validation, and post-launch interviews; design surveys; analyze user feedback; and assess competitors.
Why use it?
It gives you a structured way to plan interviews and surveys, so decisions rely less on guesses and leading questions.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/saolalab/clawforce/user-research
Any agent
npx skills add saolalab/clawforce --skill user-research
Clone the repo
git clone --depth 1 https://github.com/saolalab/clawforce

Made for: Claude Code, Codex.

Per session 36 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,054 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00036 $0.01054
Opus 5 $0.00018 $0.00527
Sonnet 5 $0.00007 $0.00211
Haiku 4.5 $0.00004 $0.00105

Measured 3d ago against content hash 12b0f14ae992, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

user-research scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

marketplace/roles/product-manager/workspace/skills/user-research/SKILL.md · 156 lines

How it starts

The opening of the file, as written. The whole thing — 156 lines — stays where its author put it; the contents beside it link to each section on GitHub.

User Research

User Interview Question Templates

Discovery Interview (Problem Discovery)

  • What problem are you trying to solve?
  • How do you currently solve this problem?
  • What's frustrating about your current solution?
  • What would make your life easier?
  • Walk me through a typical day when you encounter this problem.

Feature Validation Interview

  • How would you use this feature?
  • What would make you want to use this?
  • What concerns do you have?
  • What's missing from this solution?
  • Would you pay for this? How much?

Post-Launch Interview

  • Have you tried [feature]? What was your experience?
  • What worked well? What didn't?
  • What would make you use it more?
  • Would you recommend it to others? Why or why not?

Survey Design Guidelines

Good Survey Questions

  • Start broad, narrow down — General questions first, specific later
  • Use closed-ended for quantitative — "On a scale of 1-5..."
  • Use open-ended for qualitative — "Tell me about..."
  • Avoid leading questions — "Don't you think X is great?" → "How do you feel about X?"
  • Keep it short — 5-10 questions max for high completion rates

Survey Template

# Survey: {Topic}

1. How often do you {relevant action}? (Daily / Weekly / Monthly / Rarely / Never)
2. What's your biggest challenge with {topic}? (Open-ended)
3. How satisfied are you with {current solution}? (1-5 scale)
4. What feature would most improve your experience? (Multiple choice)
5. Any additional feedback? (Open-ended)

Persona Template

# Persona: {Persona Name}

## Demographics
- **Role**: {Job title/role}
- **Age**: {Range}
- **Location**: {Geographic context}
- **Company Size**: {If B2B}

## Goals
- {Primary goal 1}
- {Primary goal 2}
- {Primary goal 3}

## Pain Points
- {Pain point 1}
- {Pain point 2}
- {Pain point 3}

## Behaviors
- {How they currently solve problems}
- {Tools they use}
- {How they make decisions}

## Quote
"{Representative quote that captures their perspective}"

## How We Help
{How our product addresses their goals and pain points}

Read the full file on GitHub · 156 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago First seen · 156 lines · 36 tokens per session scan A 12b0f14ae992

Subscribe to this mod's changes

user-research is a skill published in the GitHub repository saolalab/clawforce (38 stars, last pushed 4mo ago), licensed Apache-2.0. It adds 36 tokens to every session and 1,054 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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