Employee Self Service MCP Servers and Apps
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Skill Claude CodeCodex
Walk a hiring pipeline across Workday requisitions and ServiceNow tasks. Use when a manager needs to hire, wants the status of open requisitions, or asks what is needed to get a new starter productive.
Skill Claude CodeCodex
Triage active ServiceNow incidents with Workday availability context. Use when asked to triage, prioritise or route open incidents, or to check who is available to work them.
Skill Claude CodeCodex
Triage the top P1 incident, then ask the manager for a yes/no escalation decision via Teams. Use when a high-impact incident may need escalation that a manager must decide.
Skill Claude CodeCodex
Audit recent Workday hires for missing ServiceNow access and pending tasks. Use when asked whether new starters are ready for day one or what onboarding work is outstanding.
Skill Claude CodeCodex
Reconcile recent Coupa invoices and POs against ServiceNow receiving and IT tickets to surface pay-but-not-received discrepancies. Use for a quick invoice-versus-receipt check on recent orders.
Skill Claude CodeCodex
Find Coupa requisitions stuck in approval, cross-reference the requester's ServiceNow tickets, then ask the manager to approve, reject, or hold. Use when approvals are piling up in Coupa.
Skill Claude CodeCodex
Assess sprint-team readiness from Workday capacity and open ServiceNow work. Use before a sprint or release to check capacity, absences and blocking IT issues.
Skill Claude CodeCodex
Summarize a team's Workday roster, performance signals and ServiceNow workload. Use when a manager wants a status report on their team's people and operational health.
Skill Claude CodeCodex
Three-way match Coupa supplier invoices against the purchase order and the goods actually received, flag invoices that bill more than was delivered or ordered, and prepare a rejection with a clear reason for the user to confirm. Use when someone asks to check, match or review invoices, find invoice mismatches or…
Skill Claude CodeCodex
Resolve an employee's IT problem with ServiceNow before anyone has to raise a ticket — narrow down the symptom, check for a known outage or an existing ticket, walk the employee through the fix from the ServiceNow knowledge base, and only if that doesn't work open the ServiceNow incident form pre-filled with…
Skill Claude CodeCodex
Help an employee get the right IT equipment from the ServiceNow service catalog — understand their role and what they need, check what they already have on order, recommend the catalog item that fits with a one-line reason and price, and open the ServiceNow order form for them to confirm. Use when someone needs a new…
Skill Claude CodeCodex
Plan a Workday time-off request end to end. Checks the employee's balances and already-booked time off, checks who on their team is out, works out the working days and hours, and opens the Workday leave form pre-filled so the employee only has to confirm. Use when someone wants a day off, vacation, PTO, sick time or…
Skill Claude CodeCodex
Score Coupa IT hardware suppliers on on-time delivery, quality, lead time and risk, rank them, and flag contracts that are due for renewal, suppliers to watch and items at risk of stock-out — with one recommended action per flagged supplier. Use when someone asks how suppliers are performing, for a supplier scorecard…
Skill Claude CodeCodex
Give a people manager a one-screen snapshot of their team from Workday — who is on the team and in which roles, who is out now or soon, what is waiting in the manager's Workday inbox, and the few things they should act on first. Use when a manager asks how their team is doing, who is out, what needs their attention…
Skill Claude CodeCodex
Trace IT hardware requests from ServiceNow through Coupa — the ServiceNow request and its approval stage, then the Coupa requisition, purchase order, supplier acknowledgement, delivery, goods receipt and invoice — and say plainly where each request is stuck, why, and who needs to act. Use when someone asks where their…
Skill Claude CodeCodex
Run a user access recertification for privileged ServiceNow groups and roles as a tracked assignment from a manager: pull every member with their activity, flag leavers, dormant accounts and segregation-of-duties conflicts with a script, convene the group owners in a Teams review chat to confirm keep or remove for…
Skill Claude Code
Work a Salesforce compliance case to a recorded decision and a confirmed close: gifts and hospitality pre-approval, personal account dealing pre-clearance against the restricted and insider lists, conflicts of interest and outside business interests. Screens the request against policy with a script, checks the…
Skill Claude Code
Clear an HR partner's Workday inbox backlog: triage every task by process, owner and age, route the bulk work (new-hire account set-up, unassigned steps, test records) to the teams that own it through ServiceNow, and hand the HR partner one decision pack for the approvals, leave reviews, background checks and…
Skill Claude CodeCodex
Work an HR case that needs more than a policy answer, to a recorded decision the employee confirms: exceptions to policy across jurisdictions (working temporarily from another country, carrying over leave beyond the limit, extended unpaid or family leave), stuck Workday business processes and HR data corrections.…
Skill Claude Code
Work an IT case that first-line self-service could not resolve, from the moment it lands in ServiceNow until it is closed: diagnose and fix access and account problems (including password resets and unlocks for legacy applications with their own accounts), hardware faults (from the user's diagnostic report, asset and…
Skill Claude Code
Test the procure-to-pay controls end to end on live Coupa data — three-way match, approval before commitment, segregation of duties at goods receipt and third-party risk — document the results in a control workpaper and open a Salesforce compliance case for every finding that meets the case threshold. Use when asked…
Skill Claude Code
Close the IT-hardware procurement month end across Coupa and ServiceNow: three-way match every open request-to-pay chain, act on invoice and receipt exceptions within policy, replenish items at stockout risk and hand the category manager one decision pack. Use when asked to close the month, clean up procurement…
Skill Claude Code
Onboard a new supplier as a tracked assignment from a manager, the way a regulated bank must: open the Coupa supplier onboarding request, classify the service (critical ICT third party under DORA, personal or client data, jurisdiction), convene information security, data protection, financial crime and finance…
Skill Claude Code
Work a Coupa procure-to-pay exception to a paid-or-disputed close: invoices on hold for price variance or missing receipts, unacknowledged purchase orders and supplier follow-ups. Reads the invoice, order, receipts and contract terms, asks the requester or buyer the one question the records cannot answer, then takes…
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