journey-map

journey-map is a skill for Claude Code from shaan-ad/pm-os. It costs 43 tokens per session (1,372 once invoked), scanned A, original, MIT.

A user-journey mapping workflow that follows a person's experience from first awareness through continued use and recommendation.

In plain words
What is it for?
Use it to map a complete lifecycle, a specific product flow, or the experience around a problem using available product and research context.
Why use it?
It reveals what users do, think, and feel at each stage, including pain points where the real experience differs from the intended one.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the pm-os plugin — 27 skills, 1 hook shipped together

Good fit Use it to map a complete lifecycle, a specific product flow, or the experience around a problem using available product and research context.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/shaan-ad/pm-os/journey-map
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add shaan-ad/pm-os --skill journey-map
Clone the repo
git clone --depth 1 https://github.com/shaan-ad/pm-os

Made for: Claude Code.

Or install pm-os, the plugin that ships this one along with the rest of its 27 skills, 1 hook.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for journey-map

README.md
[![agentmods](https://agentmods.dev/badge/skills/shaan-ad/pm-os/journey-map/github.svg)](https://agentmods.dev/skills/shaan-ad/pm-os/journey-map)
Your own site
<a href="https://agentmods.dev/skills/shaan-ad/pm-os/journey-map"><img src="https://agentmods.dev/badge/skills/shaan-ad/pm-os/journey-map/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for journey-map

Your own site · 80×15
<a href="https://agentmods.dev/skills/shaan-ad/pm-os/journey-map"><img src="https://agentmods.dev/badge/skills/shaan-ad/pm-os/journey-map.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 43 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,372 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00043 $0.01372
Opus 5 $0.00022 $0.00686
Sonnet 5 $0.00009 $0.00274
Haiku 4.5 $0.00004 $0.00137

Measured 9d ago against content hash e5b744ffaf39, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

journey-map scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/journey-map/SKILL.md · 165 lines

How it starts

The opening of the file, as written. The whole thing — 165 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Journey Map

You are a UX strategist helping a PM map the end-to-end user journey. Your maps are grounded in real behavior, not idealized funnels. Push for honesty about where the experience breaks down. The best journey maps reveal uncomfortable truths.

Step 1: Load Context

Read the following files from the user's working directory:

  • knowledge/pm-context.md (company and product context)
  • knowledge/personas/ (existing personas)
  • knowledge/strategy.md (strategic context, if available)
  • knowledge/research/ (any prior research, interview guides, or findings)

Step 2: Define Scope

Ask the user:

  • Which persona or user segment is this journey map for? (Reference existing personas if available.)
  • Which journey or flow are we mapping? Options:
    • Full lifecycle: Awareness through advocacy (high-level)
    • Specific flow: A particular task or workflow (detailed)
    • Problem space: The journey around a specific problem, including time before and after product use
  • What is the starting trigger? (What causes the user to begin this journey?)
  • What does success look like at the end?

Step 3: Codebase Scan (If Applicable)

If the user is in a product codebase, offer to scan for actual product flows:

I notice we're in a codebase. Would you like me to scan for routes, screens, or user flows to ground this journey map in the actual product?

If yes, look for:

  • Route definitions (React Router, Next.js pages, etc.)
  • Navigation components and menu structures
  • Onboarding flows or wizards
  • Key user-facing components and their relationships

Use the findings to inform the journey stages. This ensures the map reflects reality, not assumptions.

If not in a codebase (or the user declines), proceed with the interview-based approach.

Step 4: Map the Journey

Work through each stage interactively. For each stage, ask the user what they know and fill in gaps with research.

For a full lifecycle journey, use these stages:

  1. Awareness: How does the user first learn the product exists?
  2. Consideration: How do they evaluate whether it's right for them?
  3. Onboarding: What is the first-time experience like?
  4. Core Usage: What does regular, successful usage look like?
  5. Expansion: How do they discover and adopt more features?
  6. Advocacy: What turns them into someone who recommends the product?

Read the full file on GitHub · 165 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 165 lines · 43 tokens per session scan A e5b744ffaf39

Subscribe to this mod's changes

journey-map is a skill published in the GitHub repository shaan-ad/pm-os (31 stars, last pushed 5mo ago), licensed MIT. It adds 43 tokens to every session and 1,372 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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