feedback-synthesis

feedback-synthesis is a skill for Claude Code, Codex from shawnpang/startup-founder-skills. It costs 28 tokens per session (1,870 once invoked), scanned A, original, MIT.

A process for organizing customer feedback from sources such as support tickets, surveys, interviews, reviews, sales notes, spreadsheets, and CSV files.

In plain words
What is it for?
Finding repeated customer needs, prioritizing feature requests, and sorting a product backlog.
Why use it?
It turns scattered requests and comments into themes and priorities that can support product decisions.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Finding repeated customer needs, prioritizing feature requests, and sorting a product backlog.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/shawnpang/startup-founder-skills/feedback-synthesis
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add shawnpang/startup-founder-skills --skill feedback-synthesis
Clone the repo
git clone --depth 1 https://github.com/shawnpang/startup-founder-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for feedback-synthesis

README.md
[![agentmods](https://agentmods.dev/badge/skills/shawnpang/startup-founder-skills/feedback-synthesis/github.svg)](https://agentmods.dev/skills/shawnpang/startup-founder-skills/feedback-synthesis)
Your own site
<a href="https://agentmods.dev/skills/shawnpang/startup-founder-skills/feedback-synthesis"><img src="https://agentmods.dev/badge/skills/shawnpang/startup-founder-skills/feedback-synthesis/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for feedback-synthesis

Your own site · 80×15
<a href="https://agentmods.dev/skills/shawnpang/startup-founder-skills/feedback-synthesis"><img src="https://agentmods.dev/badge/skills/shawnpang/startup-founder-skills/feedback-synthesis.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 28 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,870 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00028 $0.01870
Opus 5 $0.00014 $0.00935
Sonnet 5 $0.00006 $0.00374
Haiku 4.5 $0.00003 $0.00187

Measured 12d ago against content hash cb2adaeb56d0, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

feedback-synthesis scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

skills/feedback-synthesis/SKILL.md · 123 lines

How it starts

The opening of the file, as written. The whole thing — 123 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Feedback Synthesis

When to Use

Activate when a founder or product lead needs to make sense of customer feedback from multiple sources -- support tickets, NPS surveys, user interviews, app store reviews, social media, sales call notes, feature request logs, spreadsheets, or CSVs. This includes prompts like "analyze our customer feedback," "what are users asking for most," "prioritize feature requests," "triage this backlog," or "what themes are showing up in our support tickets."

Context Required

  • From startup-context: product type, customer segments, current product roadmap priorities, company stage, strategic goals, and product objectives.
  • From the user: the raw feedback data (or access to it), the sources being analyzed, the time period, the product goal or desired outcomes guiding prioritization, and the decision this analysis will inform.

Workflow

  1. Understand the goal -- Confirm the product objective and desired outcomes that will guide prioritization. Feedback analysis without a strategic lens produces noise, not signal.
  2. Collect and normalize -- Gather feedback from all sources. If data is in structured formats (CSV, spreadsheet), create summary tables. Each piece of feedback becomes a row with source, date, customer segment, verbatim quote, and sentiment.
  3. Categorize into themes -- Group related requests and feedback together. Name each theme. Focus on identifying the underlying opportunity (problem) rather than the surface-level feature request.
  4. Assess strategic alignment -- For each theme, evaluate how well it aligns with the stated product goals and company strategy.
  5. Score with Opportunity Score -- Use the Opportunity Score framework (Dan Olsen): Opportunity Score = Importance x (1 - Satisfaction), normalized to 0-1. This prioritizes problems that matter most and are least well-served today.
  6. Prioritize top opportunities -- Select the top 3 themes based on impact (customer value and breadth of users affected), effort (development and design resources required), risk (technical and market uncertainty), and strategic alignment (fit with product vision).
  7. Deep-dive top items -- For each top opportunity, document: rationale, alternative solutions worth considering, high-risk assumptions, and how to test those assumptions with minimal effort.
  8. Present findings -- Deliver a structured synthesis with executive summary first, supporting data second, and recommended actions third.

Read the full file on GitHub · 123 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 123 lines · 28 tokens per session scan A cb2adaeb56d0

Subscribe to this mod's changes

feedback-synthesis is a skill published in the GitHub repository shawnpang/startup-founder-skills (321 stars, last pushed 5mo ago), licensed MIT. It adds 28 tokens to every session and 1,870 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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