journey-mapping

journey-mapping is a skill for Claude Code from stanislavnianko/product-discovery-claude-skills. It costs 80 tokens per session (1,436 once invoked), scanned A, original, MIT.

A step-by-step map of what a specific user type experiences from one stage of a process to another. It records evidence-based pain points and links possible improvements to prioritized product outcomes.

In plain words
What is it for?
It helps map user journeys, identify moments for improvement, and connect user problems to opportunities and supporting research.
Why use it?
It shows where difficulties concentrate instead of describing an vague average user or isolated features.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the discovery-phase plugin — 25 skills shipped together

Good fit It helps map user journeys, identify moments for improvement, and connect user problems to opportunities and supporting research.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/stanislavnianko/product-discovery-claude-skills/journey-mapping
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add stanislavnianko/product-discovery-claude-skills --skill journey-mapping
Clone the repo
git clone --depth 1 https://github.com/stanislavnianko/product-discovery-claude-skills

Made for: Claude Code.

Or install discovery-phase, the plugin that ships this one along with the rest of its 25 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for journey-mapping

README.md
[![agentmods](https://agentmods.dev/badge/skills/stanislavnianko/product-discovery-claude-skills/journey-mapping/github.svg)](https://agentmods.dev/skills/stanislavnianko/product-discovery-claude-skills/journey-mapping)
Your own site
<a href="https://agentmods.dev/skills/stanislavnianko/product-discovery-claude-skills/journey-mapping"><img src="https://agentmods.dev/badge/skills/stanislavnianko/product-discovery-claude-skills/journey-mapping/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for journey-mapping

Your own site · 80×15
<a href="https://agentmods.dev/skills/stanislavnianko/product-discovery-claude-skills/journey-mapping"><img src="https://agentmods.dev/badge/skills/stanislavnianko/product-discovery-claude-skills/journey-mapping.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 80 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,436 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00080 $0.01436
Opus 5 $0.00040 $0.00718
Sonnet 5 $0.00016 $0.00287
Haiku 4.5 $0.00008 $0.00144

Measured 12d ago against content hash e19df9ffdaf8, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

journey-mapping scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/discovery-phase/skills/journey-mapping/SKILL.md · 103 lines

How it starts

The opening of the file, as written. The whole thing — 103 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Journey Mapping

Part of the discovery-phase skill pack · synthesis group · reads personas.md (run personas first if missing) and themes.md (from insight-synthesis).

Turns a persona's lived experience into a stage-by-stage map that surfaces where pain concentrates and where opportunity moments hide. Each pain point is evidence-anchored; each opportunity moment links back to the opportunity-tree.md so journey work doesn't drift from prioritized outcomes.

Step 1 — Read context + upstream artifacts

Read discovery-context.md, personas.md, themes.md. If personas.md is missing, recommend running personas first — journeys without a named persona collapse to "the average user" and become useless. Don't block: the BA may proceed with [ASSUMED-persona] for a quick draft, but flag low confidence.

If interview-notes/ exists, scan for chronological narrative — interviews where users walk through "and then I did…" are gold for journey reconstruction. If only support-data-analysis.md is available, the journey will be partial (post-purchase / support phase only).

Step 2 — Set scope

Decide three things up-front; cram all three into one journey and the map becomes unreadable:

  1. Which persona — pick exactly one. If you need journeys for two personas, run this skill twice.
  2. Which journey — onboarding, repeat-purchase, support-resolution, evaluation, churn-recovery, etc. Name it precisely.
  3. Current-state or future-state — current-state maps pain; future-state maps the proposed redesign. Default to current-state unless a feature-scoping decision depends on the future view.

State all three at the top of the artifact. They're constraints — if mid-skill you find yourself blending personas, stop and re-scope.

Step 3 — Stages (3-7)

High-level phases the persona moves through. Examples by journey type:

Journey Typical stages
Onboarding Discover → Sign up → First use → Habit formation
Repeat-purchase (B2C) Trigger → Browse → Decide → Purchase → Receive → Use → Repurchase
Support resolution Hit problem → Self-serve attempt → Contact support → Wait → Resolve
Enterprise evaluation Awareness → Shortlist → Pilot → Internal sell → Procurement → Rollout

Read the full file on GitHub · 103 lines

Files

What ships with it

1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 103 lines · 80 tokens per session scan A e19df9ffdaf8

Subscribe to this mod's changes

journey-mapping is a skill published in the GitHub repository stanislavnianko/product-discovery-claude-skills (1 stars, last pushed 4mo ago), licensed MIT. It adds 80 tokens to every session and 1,436 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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