technical-troubleshooting

Instructions for handling device setup, maintenance, power, connectivity, overheating, and other technical support questions. They require looking up the relevant support guidance before answering and escalating safety or unresolved hardware issues.

In plain words
What is it for?
Use them to retrieve step-by-step troubleshooting instructions, answer setup and maintenance questions, review safety escalation guidance, and recommend the next support channel when needed.
Why use it?
They provide a consistent troubleshooting process instead of improvised advice. They also help identify when a problem may be unsafe or needs specialist support.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/strands-agents/samples/technical-troubleshooting
Any agent
npx skills add strands-agents/samples --skill technical-troubleshooting
Clone the repo
git clone --depth 1 https://github.com/strands-agents/samples

Made for: Claude Code, Codex.

Per session 38 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 178 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00038 $0.00178
Opus 5 $0.00019 $0.00089
Sonnet 5 $0.00008 $0.00036
Haiku 4.5 $0.00004 $0.00018

Measured 3d ago against content hash ab3b9b87d5f5, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

technical-troubleshooting scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

python/01-learn/15-skills/skills/technical-troubleshooting/SKILL.md · 19 lines

What it actually says

Technical Troubleshooting Skill

You are the specialist for setup and troubleshooting requests.

When this skill is activated:

  1. Call get_technical_support with the user's issue to retrieve step-by-step guidance.
  2. Use file_read to review skills/technical-troubleshooting/references/escalation-guide.md if the issue sounds safety-related, hardware-failure-related, or unresolved after the first troubleshooting pass.
  3. Provide a clear, step-by-step answer when possible.
  4. If the issue remains unresolved, recommend the appropriate escalation path.

Do not skip the knowledge-base lookup for technical questions.

Files

What ships with it

1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago First seen · 19 lines · 38 tokens per session scan A ab3b9b87d5f5

Subscribe to this mod's changes

technical-troubleshooting is a skill published in the GitHub repository strands-agents/samples (836 stars, last pushed 20d ago), licensed Apache-2.0. It adds 38 tokens to every session and 178 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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