objection-handler

Objection Handler

Generate thoughtful responses to sales objections. Provides multiple response options with different tones and explains the psychology behind each approach.

When to Use

• User says "How do I respond to: [objection]?"
• User is preparing for a meeting and wants to rehearse objection handling
• User encountered an objection on a call and wants better responses for next time
• User wants to build an objection library for their team

Required Inputs

Objection: [The exact words the prospect said, or a paraphrase]
Context: [Optional — who said it, what company, what stage of the conversation]

Process

1. Load Context

Read company-profile.md for:

• The user's standard objection responses (if they've filled them in)
• Product differentiators (ammunition for responses)
• Pricing information (for budget objections)
• Competitor positioning (for competitive objections)

2. Classify the Objection

Every objection falls into one of these categories:

Category	What They're Really Saying	Example
Price / Budget	"I can't justify the cost"	"It's too expensive" / "We don't have budget"
Timing	"Not a priority right now"	"Check back next quarter" / "We're too busy"
Authority	"I can't make this decision alone"	"I need to run this by my manager"
Need	"I don't see why we need this"	"We're fine with our current process"
Trust	"I don't trust this will work"	"We tried something like this before" / "AI isn't good enough"
Competition	"We already have something"	"We use [competitor]" / "We're building this ourselves"
Stall	"I want to avoid saying no"	"Send me more info" / "Let me think about it"

3. Generate Responses

For each objection, provide three response options with different approaches:

Output Format

## Objection: "[The exact objection]"

**Category:** [Price / Timing / Authority / Need / Trust / Competition / Stall]
**What they're really saying:** [The underlying concern beneath the surface objection]

---

### Response 1: Acknowledge and Redirect
> "[Response that validates their concern, then reframes the conversation]"

**Why this works:** [1 sentence explaining the psychology]

### Response 2: Quantify the Cost of Inaction
> "[Response that helps them see the cost of NOT solving the problem]"

**Why this works:** [1 sentence explaining the psychology]

### Response 3: Reduce the Risk
> "[Response that lowers the barrier — pilot, trial, smaller commitment]"

**Why this works:** [1 sentence explaining the psychology]

---

**Follow-up question to regain control:**
> "[A question that moves the conversation forward regardless of which response you use]"