rt-journey-activations

RT Journey Activation Configuration

Configure activations for RT journeys - webhooks, Salesforce, email, and other integrations.

Prerequisites

• RT journey created (use rt-journey-create skill first)
• Destination system credentials/endpoints configured

Activation Types

• Webhook: Send HTTP requests to any endpoint
• Salesforce: Update Salesforce objects
• Email: Send emails via email providers
• Custom: Integration-specific activations

Webhook Activation

Send HTTP POST requests to external endpoints:

{
  "type": "webhook",
  "name": "send_to_marketing_platform",
  "endpoint": "https://platform.com/api/events",
  "method": "POST",
  "headers": {
    "Authorization": "Bearer {{secret:api_key}}",
    "Content-Type": "application/json",
    "X-Custom-Header": "value"
  },
  "payload_template": {
    "user_id": "{{user_id}}",
    "event": "{{event_name}}",
    "timestamp": "{{event_time}}",
    "attributes": {
      "last_product_viewed": "{{last_product_viewed}}",
      "purchase_count_30d": "{{purchase_count_30d}}",
      "customer_tier": "{{customer_tier}}"
    }
  },
  "timeout_ms": 5000,
  "retry_count": 3
}

Webhook Configuration

• endpoint: Full URL (HTTPS required)
• method: HTTP method (POST, PUT, PATCH)
• headers: Optional headers (use {{secret:key}} for credentials)
• payload_template: JSON body with variable substitution
• timeout_ms: Request timeout (default: 5000)
• retry_count: Number of retries (default: 3)

Webhook Examples

Marketing Platform

{
  "type": "webhook",
  "endpoint": "https://marketing.com/api/v1/events",
  "headers": {
    "Authorization": "Bearer {{secret:marketing_api_key}}",
    "Content-Type": "application/json"
  },
  "payload_template": {
    "event_type": "user_action",
    "user_id": "{{user_id}}",
    "action": "{{event_name}}",
    "timestamp": "{{event_time}}",
    "properties": {
      "email": "{{email}}",
      "product_id": "{{product_id}}",
      "amount": "{{purchase_amount}}"
    }
  }
}