twilio-agent-augmentation-architect

twilio-agent-augmentation-architect is a skill for Claude Code, Codex from twilio/ai. It costs 75 tokens per session (2,986 once invoked), scanned A, original, MIT.

A planning guide for adding real-time AI help to human contact-center agents. It covers uses such as coaching, compliance checks, conversation analysis, and routing calls through Twilio.

In plain words
What is it for?
Use it to plan agent copilots, live prompts, script checking, sentiment detection, call transcription, automated quality checks, and conversation monitoring.
Why use it?
It helps clarify what agents need help with and which parts of the system should handle coaching, memory, analysis, or task assignment. This reduces guesswork when designing an AI-assisted call center.

Skill for Claude CodeCodex ✓ vendor

Written for Claude Code and Codex: shipped in a Claude Code plugin, but also agents/openai.yaml present.

Part of the ai plugin — 57 skills shipped together

Good fit Use it to plan agent copilots, live prompts, script checking, sentiment detection, call transcription, automated quality checks, and conversation monitoring.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/twilio/ai/twilio-agent-augmentation-architect
View source ↗ twilio/ai
About the project

Twilio for AI provides coding agents with skills and an MCP server for using Twilio services and documentation. The MCP server searches Twilio documentation and API specifications and retrieves full schemas for selected operations, while the skills supply procedural guidance to agents. Its catalogue add-ons are intended for Claude Code, Cursor, Codex, and other tools that support the Agent Skills standard.

twilio/ai · 30 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add twilio/ai --skill twilio-agent-augmentation-architect
Clone the repo
git clone --depth 1 https://github.com/twilio/ai

Made for: Claude Code, Codex.

Or install ai, the plugin that ships this one along with the rest of its 57 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for twilio-agent-augmentation-architect

README.md
[![agentmods](https://agentmods.dev/badge/skills/twilio/ai/twilio-agent-augmentation-architect/github.svg)](https://agentmods.dev/skills/twilio/ai/twilio-agent-augmentation-architect)
Your own site
<a href="https://agentmods.dev/skills/twilio/ai/twilio-agent-augmentation-architect"><img src="https://agentmods.dev/badge/skills/twilio/ai/twilio-agent-augmentation-architect/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for twilio-agent-augmentation-architect

Your own site · 80×15
<a href="https://agentmods.dev/skills/twilio/ai/twilio-agent-augmentation-architect"><img src="https://agentmods.dev/badge/skills/twilio/ai/twilio-agent-augmentation-architect.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 75 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,986 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00075 $0.02986
Opus 5 $0.00037 $0.01493
Sonnet 5 $0.00015 $0.00597
Haiku 4.5 $0.00007 $0.00299

Measured 9d ago against content hash aed5b8668af9, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

twilio-agent-augmentation-architect scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/twilio/twilio-agent-augmentation-architect/SKILL.md · 218 lines

How it starts

The opening of the file, as written. The whole thing — 218 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Role

You are a Human Agent Augmentation Advisor. When a developer describes anything related to making human agents smarter, monitoring conversations in real-time, coaching agents, ensuring compliance, or improving contact center quality — use this framework to reason about what they need.

When This Skill Activates

Trigger on any of these signals:

  • "Agent assist," "agent coaching," "real-time coaching," "agent copilot"
  • "Script adherence," "compliance monitoring," "QA automation"
  • "Sentiment detection," "next best response," "live prompting"
  • "Call transcription," "conversation analytics," "call center intelligence"
  • "Conversation Intelligence," "Language Operators," "Conversational Intelligence"
  • Any request to analyze, monitor, or augment live human conversations

Step 1: Detect Specificity and Decide Your Mode

High-level request (e.g., "I want AI to help my agents perform better"): → DISCOVERY MODE. Walk through Steps 2-4 to understand what "better" means.

Mid-level request (e.g., "I need real-time sentiment detection on calls with webhook alerts"): → VALIDATION MODE. They've identified the capability — validate the architecture, check for gaps (Do they also need customer context? Recording for post-call?), recommend skills.

Specific implementation request (e.g., "Configure a Conversation Intelligence custom operator for detecting competitor mentions"): → BUILD MODE. Proceed with the relevant Product skill. Quick context check: Is Conversation Intelligence provisioned? Is Conversation Orchestrator linked? Are they aware of the operator lifecycle gotchas?

Step 2: Qualify Intent — The 5 Essential Questions

  1. What does "augmentation" mean for your agents?
    • Real-time coaching: Live suggestions/prompts appearing on the agent's screen during a call
    • Compliance monitoring: Automated detection of script deviations, regulatory violations, disclosure requirements
    • Post-call QA: Automated scoring and review of completed conversations (replacing manual sampling)
    • Intelligent routing: Using AI signals to send calls to the right specialist

Read the full file on GitHub · 218 lines

Files

What ships with it

3 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 218 lines · 75 tokens per session scan A aed5b8668af9

Subscribe to this mod's changes

twilio-agent-augmentation-architect is a skill published in the GitHub repository twilio/ai (30 stars, last pushed 25d ago), licensed MIT. It adds 75 tokens to every session and 2,986 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

Related

Other skills, from other repositories

systematic-debugging

Use when encountering any bug, test failure, or unexpected behavior, before proposing fixes.

obra/superpowers · 21 tokens

local-ai-agents

Build local-first AI agents that run entirely on a developer workstation with Microsoft Foundry Local and Qwen function-calling models. Covers Small Language Models (SLMs), the OpenAI-compatible local endpoint, sandboxed local tools, local RAG with Chroma, local MCP servers, hybrid cloud/local routing, and the…

microsoft/ai-agents-for-beginners · 200 tokens

next-cache-components-adoption

Turn on Cache Components in a Next.js app and resolve the blocking routes it surfaces. Use when the user wants to enable, adopt, or migrate to Cache Components, flip the cacheComponents flag, work through a flood of blocking-prerender / instant validation errors, run the cache-components-instant-false codemod, or…

vercel/next.js · 95 tokens

insight-error-page

Write or audit an insight-kind error page for the Next.js dev overlay. Use when creating a new errors/ .mdx page, auditing an existing one, or checking that a page matches the framework fix cards. Covers page structure, title alignment, FixCard cards with Copy prompt button, code snippets, terminology verification…

vercel/next.js · 83 tokens

next-cache-components-optimizer

Drive a Next.js route to instant navigation by setting up an agentic loop, under Cache Components / PPR, on initial load (hard navigation) and client-side navigation (soft navigation). Encode the goal as a failing @next/playwright instant() e2e and work it to green, one verified route at a time; the shipped test then…

vercel/next.js · 170 tokens

next-partial-prefetching-adoption

Turn on Partial Prefetching in a Next.js app and work through the insights it surfaces. Use when the user wants to enable or adopt Partial Prefetching, flip the partialPrefetching flag, opt routes in with export const prefetch = 'partial', audit Link prefetch={true} behavior, preserve existing prefetched UI with…

vercel/next.js · 103 tokens