Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add Uxcel-Lab/product-skills --skill contact-supportgit clone --depth 1 https://github.com/Uxcel-Lab/product-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/uxcel-lab/product-skills/contact-support)<a href="https://agentmods.dev/skills/uxcel-lab/product-skills/contact-support"><img src="https://agentmods.dev/badge/skills/uxcel-lab/product-skills/contact-support/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/uxcel-lab/product-skills/contact-support"><img src="https://agentmods.dev/badge/skills/uxcel-lab/product-skills/contact-support.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00119 | $0.02566 |
| Opus 5 | $0.00060 | $0.01283 |
| Sonnet 5 | $0.00024 | $0.00513 |
| Haiku 4.5 | $0.00012 | $0.00257 |
Grade A, and why
ux-contact-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 111 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Contact & Support Skill
How this skill behaves (read first)
This is a generative skill, and it starts from an uncomfortable fact: ~64% of support contacts are caused by a UX failure — missing/unclear info, a service problem, a roadblock, or a task that looks too complex. So the default instinct ("add a contact form") treats the symptom. The skill's first move is to reduce the need with self-service, then make getting a human easy and predictable when it's genuinely warranted. The common failures: no FAQ/help before the form, a "Contact us" button that drops users into a surprise channel, no wait-time or expectations set, a bot that doesn't admit it's a bot, no help offered at the moment of error, and feedback requests that interrupt and pressure. So this skill gates:
- Establish why users contact support and what the team can sustain — that orders the channels and sizes the self-service investment.
- Apply the always-true core — deflect with good self-service, make contact easy and predictable, close the loop.
- Surface the context-dependent decisions (which channels and order, chatbot vs. human, help-button placement) with trade-offs.
Then it hands off to ux-heuristics-audit, ux-accessibility-audit, ux-aesthetics-audit, ux-microcopy-audit, ux-dark-patterns-audit, and ux-mobile-responsiveness-audit for validation.
Scope & composition (per docs/orchestration-policy.md §9): this skill covers the support experience and its surfaces and composes lower-scope skills rather than re-deriving them. Core children (built as part of the support surface): the contact-form field design via ux-inputs-and-forms. Peers that own a sub-part (defer): help search to ux-search and tooltip craft to ux-tooltips (they own those sub-parts if reached). Downstream (offer, don't auto-build): deeper error-message/recovery design via ux-error-recovery. Inherit, don't regenerate: under an existing design system, take color/type/spacing from its tokens — only set those when designing from scratch.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 12d ago First seen · 111 lines · 119 tokens per session scan A 88abe21b5e25
ux-contact-support is a skill published in the GitHub repository Uxcel-Lab/product-skills (12 stars, last pushed 2mo ago), licensed MIT. It adds 119 tokens to every session and 2,566 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.
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