wr-itil:transition-problems

wr-itil:transition-problems is a skill for Claude Code, Codex from windyroad/agent-plugins. It costs 198 tokens per session (7,471 once invoked), scanned A, original, no licence file.

A workflow tool for moving multiple IT service-management problem tickets through their lifecycle. IT service management is the practice of handling technology incidents and problems in a controlled process.

In plain words
What is it for?
Use it to move tickets from Open to Known Error, Verification Pending, or Closed in batches.
Why use it?
It reduces the manual work of advancing tickets through repeated status changes and checks.

Skill for Claude CodeCodex

Written for Claude Code and Codex: allowed-tools in frontmatter, but also agents/openai.yaml present.

Part of the wr-itil plugin — 31 skills, 1 agent shipped together

Good fit Use it to move tickets from Open to Known Error, Verification Pending, or Closed in batches.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/windyroad/agent-plugins/transition-problems
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add windyroad/agent-plugins --skill transition-problems
Clone the repo
git clone --depth 1 https://github.com/windyroad/agent-plugins

Made for: Claude Code, Codex.

Or install wr-itil, the plugin that ships this one along with the rest of its 31 skills, 1 agent.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for wr-itil:transition-problems

README.md
[![agentmods](https://agentmods.dev/badge/skills/windyroad/agent-plugins/transition-problems/github.svg)](https://agentmods.dev/skills/windyroad/agent-plugins/transition-problems)
Your own site
<a href="https://agentmods.dev/skills/windyroad/agent-plugins/transition-problems"><img src="https://agentmods.dev/badge/skills/windyroad/agent-plugins/transition-problems/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for wr-itil:transition-problems

Your own site · 80×15
<a href="https://agentmods.dev/skills/windyroad/agent-plugins/transition-problems"><img src="https://agentmods.dev/badge/skills/windyroad/agent-plugins/transition-problems.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 198 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 7,471 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00198 $0.07471
Opus 5.5 $0.00079 $0.02988
Sonnet 5.5 $0.00040 $0.01494
Haiku 4.5 $0.00020 $0.00747

Measured 2mo ago against content hash 0b601700edab, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

wr-itil:transition-problems scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2mo ago.

The scan reads SKILL.md. This mod also ships 2 executable files (eval/grade-llm-rubric.sh, eval/run-skill-eval.sh), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

packages/itil/skills/transition-problems/SKILL.md · 324 lines

The source is not reproduced here

No licence file

A repository with no LICENSE is all rights reserved by default, so the body is not copied here. The metadata, the measurements and the link are.

Read it on GitHub

Files

What ships with it

5 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2mo ago First seen · 324 lines · 198 tokens per session scan A 0b601700edab

Subscribe to this mod's changes

wr-itil:transition-problems is a skill published in the GitHub repository windyroad/agent-plugins (6 stars, last pushed yesterday), with no licence file. It adds 198 tokens to every session and 7,471 once invoked, about $0.0008 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

Related

wr-itil:transition-problems compared with skills from other repositories

wr-itil:transition-problems next to 6 skills from other repositories
ModTypeStarsLast pushLicenceScanTokensWorks with
wr-itil:transition-problemswindyroad/agent-pluginsSkill6yesterdaynoneA198Claude Code, Codex
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playwright-climicrosoft/playwrightSkill100kyesterdayApache-2.0A19Claude Code
browser-automationopenclaw/openclawSkill394ktodayMITA36Claude Code
local-ai-agentsmicrosoft/ai-agents-for-beginnersSkill79k4d agoMITA200Claude Code, Codex
systematic-debuggingobra/superpowersSkill316k8d agoMITA21Claude Code
next-cache-components-adoptionvercel/next.jsSkill143ktodayMITA95Claude Code