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wr-itil:work-problem

wr-itil:work-problem is a skill for Claude Code, Codex from windyroad/agent-plugins. It costs 106 tokens per session (5,432 once invoked), scanned A, original, no licence file.

An ITIL problem-management workflow for selecting and handling one high-priority problem ticket or known error. ITIL is a set of practices for managing IT services.

In plain words
What is it for?
Use it to investigate a selected problem, implement a fix, commit the changes, and release them according to the workflow.
Why use it?
It provides a defined way to choose the next problem using WSJF and documented tie-break rules, then carry the work through release.

Skill for Claude CodeCodex

Written for Claude Code and Codex: allowed-tools in frontmatter, but also agents/openai.yaml present.

Part of the wr-itil plugin — 31 skills, 1 agent shipped together

not rated 6repo changed 1mo ago A scan 106 tokens no licence

Good fit Use it to investigate a selected problem, implement a fix, commit the changes, and release them according to the workflow.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/windyroad/agent-plugins/work-problem
View source ↗ windyroad/agent-plugins windyroad.github.io
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add windyroad/agent-plugins --skill work-problem
Clone the repo
git clone --depth 1 https://github.com/windyroad/agent-plugins

Made for: Claude Code, Codex.

Or install wr-itil, the plugin that ships this one along with the rest of its 31 skills, 1 agent.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for wr-itil:work-problem

README.md
[![agentmods](https://agentmods.dev/badge/skills/windyroad/agent-plugins/work-problem/github.svg)](https://agentmods.dev/skills/windyroad/agent-plugins/work-problem)
Your own site
<a href="https://agentmods.dev/skills/windyroad/agent-plugins/work-problem"><img src="https://agentmods.dev/badge/skills/windyroad/agent-plugins/work-problem/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for wr-itil:work-problem

Your own site · 80×15
<a href="https://agentmods.dev/skills/windyroad/agent-plugins/work-problem"><img src="https://agentmods.dev/badge/skills/windyroad/agent-plugins/work-problem.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 106 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 5,432 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00106 $0.05432
Opus 5.5 $0.00042 $0.02173
Sonnet 5.5 $0.00021 $0.01086
Haiku 4.5 $0.00011 $0.00543

Measured 1mo ago against content hash dab3616f56c4, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

wr-itil:work-problem scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

packages/itil/skills/work-problem/SKILL.md · 160 lines

The source is not reproduced here

No licence file

A repository with no LICENSE is all rights reserved by default, so the body is not copied here. The metadata, the measurements and the link are.

Read it on GitHub

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 1mo ago Changed · +10 lines dab3616f56c4
  2. 2mo ago First seen · 150 lines · 106 tokens per session scan A 3e3889300ac5

Subscribe to this mod's changes

wr-itil:work-problem is a skill published in the GitHub repository windyroad/agent-plugins (6 stars, last pushed yesterday), with no licence file. It adds 106 tokens to every session and 5,432 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

Project management
Related

wr-itil:work-problem compared with skills from other repositories

wr-itil:work-problem next to 6 skills from other repositories
ModTypeStarsLast pushLicenceScanTokensWorks with
wr-itil:work-problemwindyroad/agent-pluginsSkill6yesterdaynoneA106Claude Code, Codex
imagegenopenai/codexSkill135ktodayApache-2.0A113Codex
playwright-climicrosoft/playwrightSkill100kyesterdayApache-2.0A19Claude Code
browser-automationopenclaw/openclawSkill394ktodayMITA36Claude Code
local-ai-agentsmicrosoft/ai-agents-for-beginnersSkill79k4d agoMITA200Claude Code, Codex
systematic-debuggingobra/superpowersSkill316k8d agoMITA21Claude Code
next-cache-components-adoptionvercel/next.jsSkill143ktodayMITA95Claude Code