complaint-handler

complaint-handler is a skill for Claude Code from zzy2289/better-call-saul. It costs 66 tokens per session (646 once invoked), scanned A, original, no licence file.

A guide for handling disputes with companies about purchases, services, subscriptions, travel, billing, or support.

In plain words
What is it for?
It helps write refund, cancellation, replacement, complaint, escalation, and customer-service scripts.
Why use it?
It turns unclear complaints into messages supported by facts and suggests possible escalation steps and risk-aware alternatives.

Skill for Claude Code

Written for Claude Code: user-invocable in frontmatter.

Good fit It helps write refund, cancellation, replacement, complaint, escalation, and customer-service scripts.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/zzy2289/better-call-saul/complaint-handler
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add zzy2289/better-call-saul --skill complaint-handler
Clone the repo
git clone --depth 1 https://github.com/zzy2289/better-call-saul

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for complaint-handler

README.md
[![agentmods](https://agentmods.dev/badge/skills/zzy2289/better-call-saul/complaint-handler.svg)](https://agentmods.dev/skills/zzy2289/better-call-saul/complaint-handler)
Your own site
<a href="https://agentmods.dev/skills/zzy2289/better-call-saul/complaint-handler"><img src="https://agentmods.dev/badge/skills/zzy2289/better-call-saul/complaint-handler.svg" alt="Measured on agentmods" height="20"></a>
Per session 66 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 646 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00066 $0.00646
Opus 5 $0.00033 $0.00323
Sonnet 5 $0.00013 $0.00129
Haiku 4.5 $0.00007 $0.00065

Measured 7d ago against content hash 6a2b1ea4ff5c, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-07, from the pricing page.

Security

Grade A, and why

complaint-handler scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/complaint-handler/SKILL.md · 78 lines

The source is not reproduced here

A licence we could not identify

The repository carries a LICENSE file, but it is custom or dual enough that GitHub cannot name it and neither can this catalogue. Unknown terms are not permission, so the body is not copied here. Read the licence at the source and decide for yourself.

Read it on GitHub

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 78 lines · 66 tokens per session scan A 6a2b1ea4ff5c

Subscribe to this mod's changes

complaint-handler is a skill published in the GitHub repository zzy2289/better-call-saul (5 stars, last pushed 3mo ago), with no licence file. It adds 66 tokens to every session and 646 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.