Offline experimental transcript auditor that detects callee crisis cues (medical emergency, self-harm ideation, immediate safety threat) in CALL-E call transcripts and grades the agent response CRISISHANDLED, CRISISMISHANDLED, CRISISDETECTEDNOESCALATION, or NOCRISISINPUT, plus a crisis-protocol goal crafter; not an…
Offline experimental CALL-E transcript helper that detects struggle markers in the callee's turns (confusion, disorientation, hearing pleas, reliance transfers, repeated questions), tracks the active confusion windows, and grades whether the agent exploited the confusion to extract a commitment, ignored it, or…
Run a triaged batch of consent-first CALL-E welfare calls to households that depend on mains-powered life-support equipment during a power outage, ranking by equipment criticality and remaining battery, and returning a five-bucket board that separates "needs help" from "a human must follow up" instead of guessing.
Interpret contact preferences from a completed phone call and return narrowly scoped, evidence-backed update proposals. Use when a transcript mentions future call times, channels, language, do-not-call requests, or voicemail preferences; never execute the proposed changes.
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