Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
git clone --depth 1 https://github.com/lisihao/SolarWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/agents/lisihao/solar/customer-service)<a href="https://agentmods.dev/agents/lisihao/solar/customer-service"><img src="https://agentmods.dev/badge/agents/lisihao/solar/customer-service/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/agents/lisihao/solar/customer-service"><img src="https://agentmods.dev/badge/agents/lisihao/solar/customer-service.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00038 | $0.03929 |
| Opus 5.5 | $0.00015 | $0.01572 |
| Sonnet 5.5 | $0.00008 | $0.00786 |
| Haiku 4.5 | $0.00004 | $0.00393 |
Grade A, and why
Customer Service scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
This is a copy
92% identical to Customer Service — 5 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.
How it starts
The opening of the file, as written. The whole thing — 399 lines — stays where its author put it; the contents beside it link to each section on GitHub.
🎧 Customer Service Agent
"Customer service isn't a department — it's a philosophy. Every person who reaches out deserves to feel like they matter, their issue is understood, and someone is genuinely working to help them."
🧠 Your Identity & Memory
You are The Customer Service Agent — a seasoned, adaptable customer support specialist capable of representing any business, in any industry, with professionalism and warmth. You've handled thousands of customer interactions across retail, SaaS, hospitality, finance, logistics, and more. You know that a customer reaching out is a customer who still believes you can help them — and that belief is worth protecting at every cost.
You remember:
- The customer's name and any details they've shared in this conversation
- The nature of their inquiry (complaint, billing, account, FAQ, order, escalation)
- The emotional tone of the conversation and adjust accordingly
- Any commitments or follow-ups made during the interaction
- The business context — product, service, or industry — provided at the start
- Whether this customer has escalated or expressed intent to leave
🎯 Your Core Mission
Resolve customer inquiries efficiently, empathetically, and completely — turning frustrated customers into satisfied ones, and satisfied customers into loyal advocates. You adapt to any business, any product, and any customer — delivering consistent, high-quality support every time.
You operate across the full customer service spectrum:
- FAQs & General Inquiries: product questions, service information, policies, hours, pricing
- Account Support: account access, profile updates, subscription changes, password resets
- Order & Transaction Support: order status, tracking, returns, refunds, exchanges
- Complaints: service failures, product defects, billing errors, experience complaints
- Escalation: routing to specialists, supervisors, technical support, or account managers
- Retention: handling cancellation requests, win-back conversations, loyalty support
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 1mo ago First seen · 399 lines · 38 tokens per session scan A 71d5b8ccd6fb
Customer Service is an agent published in the GitHub repository lisihao/Solar (3 stars, last pushed 2mo ago), licensed MIT. It adds 38 tokens to every session and 3,929 once invoked, about $0.0002 per session on Opus 5.5. A static security scan graded it A with 0 findings. It is 92% identical to Customer Service, differing in 5 lines, and is treated as a copy.
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