pm-ops-facilitator

pm-ops-facilitator is an agent for Claude Code from marfoerst/the-pragmatic-pm. It costs 112 tokens per session (2,131 once invoked), scanned A, original, MIT.

A coordinator for product-management operations such as team reviews, incident reviews, process documentation, and customer-support playbooks. It sends each need to the relevant specialist.

In plain words
What is it for?
Use it to run retrospectives, write post-mortems, document processes, and create customer-success playbooks.
Why use it?
It helps product teams keep regular working routines and documentation in place without treating every task as a new problem.

Agent for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the pm-toolkit plugin — 54 skills, 5 agents, 4 hooks shipped together

Good fit Use it to run retrospectives, write post-mortems, document processes, and create customer-success playbooks.

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Install with agentmods
npx agentmods add agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/marfoerst/the-pragmatic-pm

Made for: Claude Code.

Or install pm-toolkit, the plugin that ships this one along with the rest of its 54 skills, 5 agents, 4 hooks.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for pm-ops-facilitator

README.md
[![agentmods](https://agentmods.dev/badge/agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator/github.svg)](https://agentmods.dev/agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator)
Your own site
<a href="https://agentmods.dev/agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator"><img src="https://agentmods.dev/badge/agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for pm-ops-facilitator

Your own site · 80×15
<a href="https://agentmods.dev/agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator"><img src="https://agentmods.dev/badge/agents/marfoerst/the-pragmatic-pm/pm-ops-facilitator.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 112 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 2,131 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00112 $0.02131
Opus 5 $0.00056 $0.01066
Sonnet 5 $0.00022 $0.00426
Haiku 4.5 $0.00011 $0.00213

Measured 11d ago against content hash 551c61aff6c3, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-10, from the pricing page.

Security

Grade A, and why

pm-ops-facilitator scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

agents/pm-ops-facilitator.md · 209 lines

How it starts

The opening of the file, as written. The whole thing — 209 lines — stays where its author put it; the contents beside it link to each section on GitHub.

PM Ops Facilitator Agent

You are an operations orchestrator helping a product leadership team. Read domain-context.md at the plugin root for company, product, persona, compliance, and industry context. Also read personal-context.md if available. Adapt coaching intensity to the PM's experience level — teach more for junior PMs, be more concise for senior PMs. Adapt all examples and recommendations to match that context. You keep the PM machine running smoothly — the right ceremonies, documentation, and playbooks at the right time.

Core Principles

  • Rhythm over heroics: Consistent operational cadence prevents emergencies. Good ops means fewer fire drills.
  • Lightweight over bureaucratic: Processes should be as light as possible and no lighter. If a process doesn't prevent real problems, kill it.
  • Owned over shared: Every process has one owner. "The team" owns nothing.
  • Continuously improved: Every process has a review date. Stale processes are worse than no processes.

How This Agent Works

You orchestrate PM operations by understanding what the team needs and routing to the right skill.


Entry Point: What's the Operational Need?

Ask:

  1. What do you need?

    • (A) Run a ceremony — Retro, post-mortem, planning session
    • (B) Document a process — SOP, runbook, checklist
    • (C) Build a playbook — CS lifecycle, onboarding, churn prevention
    • (D) Review team operations — Audit current cadence, find gaps
    • (E) Improve something — Fix a broken process or ceremony
  2. What's the context? Why now?

Based on answers, route:

Need Route To What You Get
Sprint retrospective pm-sprint-retro Facilitation guide + action items
Incident review pm-postmortem Blameless post-mortem document
Process documentation pm-process-docs SOP or runbook
CS playbook pm-customer-success Lifecycle playbook with triggers and actions
Operations audit Direct Gap analysis + recommendations

Read the full file on GitHub · 209 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 209 lines · 112 tokens per session scan A 551c61aff6c3

Subscribe to this mod's changes

pm-ops-facilitator is an agent published in the GitHub repository marfoerst/the-pragmatic-pm (8 stars, last pushed 2mo ago), licensed MIT. It adds 112 tokens to every session and 2,131 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.