research-users

research-users is a command for coding agents from phuryn/pm-skills. It costs 19 tokens per session (936 once invoked), scanned A, original, MIT.

A user-research command that turns surveys, interviews, support records, analytics, or a product description into user personas, user groups, and customer-journey maps. A persona is a research-based profile representing a type of user.

In plain words
What is it for?
Use it to identify user groups, create personas, map the customer journey, and inform decisions about product roadmaps, positioning, pricing, or onboarding.
Why use it?
It organizes different kinds of research into a clearer picture of who uses a product, what they need, and where they encounter friction. This can make product decisions easier to discuss.

Command

Part of the pm-market-research plugin — 3 commands shipped together

About the project

phuryn/pm-skills is a marketplace of reusable skills, commands, and plugins that guide AI assistants through product-management work such as discovery, strategy, planning, metrics, launches, and growth. It is for product managers and teams using Claude Code, Cowork, or compatible assistants. The catalogue entries are the project's own workflows and extensions.

phuryn/pm-skills · 26,001 stars · on GitHub · productcompass.pm

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add commands/phuryn/pm-skills/research-users
Clone the repo
git clone --depth 1 https://github.com/phuryn/pm-skills

Or install pm-market-research, the plugin that ships this one along with the rest of its 3 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for research-users

README.md
[![agentmods](https://agentmods.dev/badge/commands/phuryn/pm-skills/research-users.svg)](https://agentmods.dev/commands/phuryn/pm-skills/research-users)
Your own site
<a href="https://agentmods.dev/commands/phuryn/pm-skills/research-users"><img src="https://agentmods.dev/badge/commands/phuryn/pm-skills/research-users.svg" alt="Measured on agentmods" height="20"></a>
Per session 19 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 936 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00019 $0.00936
Opus 5 $0.00010 $0.00468
Sonnet 5 $0.00004 $0.00187
Haiku 4.5 $0.00002 $0.00094

Measured 6d ago against content hash 2de91d824085, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-05, from the pricing page.

Security

Grade A, and why

research-users scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

pm-market-research/commands/research-users.md · 122 lines

How it starts

The opening of the file, as written. The whole thing — 122 lines — stays where its author put it; the contents beside it link to each section on GitHub.

/research-users -- User Research Synthesis

Turn raw research data into actionable user personas, behavioral segments, and customer journey maps. Accepts survey data, interview notes, feedback, analytics, or a product description for exploratory research.

Invocation

/research-users [upload survey results, interview notes, or feedback data]
/research-users B2B project management tool for agencies — help me understand our users
/research-users [paste user feedback or support ticket data]

Workflow

Step 1: Accept Research Inputs

Accept from any combination:

  • Survey responses (CSV, spreadsheet, pasted)
  • Interview notes or transcripts
  • Support tickets or feature requests
  • Product analytics / behavioral data
  • NPS or satisfaction data
  • Product description (for exploratory research without data)

Ask:

  • What research do you have? What format?
  • What do you want to understand? (who are our users, how do they differ, where's the friction)
  • What decisions will this inform? (roadmap, positioning, pricing, onboarding)

Step 2: Build Personas

Apply the user-personas skill:

  • Identify 3-4 distinct personas from the data
  • For each persona: name, role, goals (JTBD), pains, gains, behavioral patterns
  • Include unexpected insights — things that surprised you in the data
  • Note persona prevalence (what % of your base each represents, if data allows)

Step 3: Segment Users

Apply the user-segmentation and market-segments skills:

  • Create behavioral segments (not just demographics)
  • For each segment: size, JTBD, product fit, willingness to pay, engagement level
  • Identify the highest-value segment and the highest-growth segment
  • Map segments to personas (how they overlap)

Step 4: Map the Customer Journey

Apply the customer-journey-map skill:

  • Map the end-to-end journey: Awareness → Consideration → Onboarding → Active Use → Expansion → Advocacy
  • For each stage: touchpoints, emotions, pain points, aha moments
  • Identify the biggest drop-off points
  • Highlight moments of delight worth amplifying

Read the full file on GitHub · 122 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 122 lines · 19 tokens per session scan A 2de91d824085

Subscribe to this mod's changes

research-users is a command published in the GitHub repository phuryn/pm-skills (26,001 stars, last pushed 2mo ago), licensed MIT. It adds 19 tokens to every session and 936 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.