Reliability-first support operations platform combining deterministic workflows and AI-assisted reasoning. Includes lifecycle-driven diagnosis and resolution, evidence gating, human approval, recovery and replay, knowledge discovery, and extensive automated testing.
1 file for Codex: triaging-support-tickets .
.agents/skills/triaging-support-tickets/SKILL.md A 39 tok These files are MatiasLaukka/Support-Ticket-Triage-MCP's own configuration — they tell Codex how to work on this repository, so they are not mods to install elsewhere. Copy one as a starting point and replace the parts that are about this project.