jira-service-desk

jira-service-desk is a skill for Claude Code from apideck-libraries/api-skills. It costs 69 tokens per session (1,537 once invoked), scanned A, original, Apache-2.0.

A connector for calling Jira Service Management, Atlassian’s system for handling support requests and service tickets, through Apideck’s authenticated HTTP proxy.

In plain words
What is it for?
Use it to send requests to Jira Service Management’s native API using its own request and response formats.
Why use it?
It removes the need to manage Jira credentials, token handling, retries, and request forwarding yourself.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the apideck plugin — 181 skills, 3 commands shipped together

Good fit Use it to send requests to Jira Service Management’s native API using its own request and response formats.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/apideck-libraries/api-skills/jira-service-desk
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add apideck-libraries/api-skills --skill jira-service-desk
Clone the repo
git clone --depth 1 https://github.com/apideck-libraries/api-skills

Made for: Claude Code.

Or install apideck, the plugin that ships this one along with the rest of its 181 skills, 3 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for jira-service-desk

README.md
[![agentmods](https://agentmods.dev/badge/skills/apideck-libraries/api-skills/jira-service-desk/github.svg)](https://agentmods.dev/skills/apideck-libraries/api-skills/jira-service-desk)
Your own site
<a href="https://agentmods.dev/skills/apideck-libraries/api-skills/jira-service-desk"><img src="https://agentmods.dev/badge/skills/apideck-libraries/api-skills/jira-service-desk/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for jira-service-desk

Your own site · 80×15
<a href="https://agentmods.dev/skills/apideck-libraries/api-skills/jira-service-desk"><img src="https://agentmods.dev/badge/skills/apideck-libraries/api-skills/jira-service-desk.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 69 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,537 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 1 finding. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00069 $0.01537
Opus 5.5 $0.00028 $0.00615
Sonnet 5.5 $0.00014 $0.00307
Haiku 4.5 $0.00007 $0.00154

Measured 15d ago against content hash 00164b3e7785, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

jira-service-desk scanned grade A with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 15d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

curl 'https://unify.apideck.com/proxy' \
providers/claude/plugin/skills/jira-service-desk/SKILL.md · 102 lines

How it starts

The opening of the file, as written. The whole thing — 102 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Jira Service Desk (via Apideck Proxy)

Access Jira Service Desk through Apideck's Proxy API with managed Vault auth. Apideck stores credentials, refreshes tokens, and forwards your HTTP calls to Jira Service Desk's native API — you keep using Jira Service Desk's own request and response shapes, while Apideck eliminates per-tenant credential plumbing and gives you a single auth integration shared across every Apideck connector.

Auth-only / proxy-only connector. Apideck does not map Jira Service Desk to a unified-API resource model — your code talks Jira Service Desk's own API directly through the Proxy. You still get Vault credential storage, token refresh, retries, and a consistent request envelope.

Quick facts

At a glance

  • Implementation difficulty: moderate — Self-Service OAuth App + No Dedicated Sandbox
  • Vendor partnership required: no (Atlassian developer console) — Registering your own OAuth 2.0 app there gives you the client ID and secret.
  • Apideck-managed credentials: available — Apideck's test credentials, for trying the connection; production connections use your own OAuth app.
  • Account type required: A Jira Service Management site on Atlassian Cloud.
  • Consumer access level: A Jira user on the site who can authorise the app; the connection then reaches what that user can already see.
  • Sandbox: not available — Test on a free Jira Service Management site (up to three agents).
  • Rate limits: 65,000 points an hour, enforced since 2 March 2026, plus per-second burst limits. Listing customers on a service desk is capped at 5 requests a second.
  • Authentication: Authorization Code flow.
  • Webhooks: No webhooks - poll for changes instead.

Read the full file on GitHub · 102 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 15d ago Changed · +22 lines 00164b3e7785
  2. 1mo ago First seen · 80 lines · 69 tokens per session scan A 70c3217e9cf4

Subscribe to this mod's changes

jira-service-desk is a skill published in the GitHub repository apideck-libraries/api-skills (5 stars, last pushed yesterday), licensed Apache-2.0. It adds 69 tokens to every session and 1,537 once invoked, about $0.0003 per session on Opus 5.5. A static security scan graded it A with 1 finding (makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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