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care-and-returns

care-and-returns is a skill for Claude Code, Codex from aws-samples/sample-pellier-agentic-search-apg. It costs 29 tokens per session (320 once invoked), scanned A, original, MIT.

A procedure for handling shopper questions about care, returns, repairs, warranties, and other post-purchase issues.

In plain words
What is it for?
It is for checking the relevant records, explaining available next steps, and involving a person when automated handling cannot decide the case.
Why use it?
It keeps answers tied to order, ticket, and policy records instead of making unsupported promises.

Skill for Claude CodeCodex ✓ vendor

Written for no agent in particular: nothing here depends on one.

not rated 12repo yesterday A scan 29 tokens original MIT

Good fit It is for checking the relevant records, explaining available next steps, and involving a person when automated handling cannot decide the case.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns
View source ↗ aws-samples/sample-pellier-agentic-search-apg
About the project

aws-samples/sample-pellier-agentic-search-apg is an educational reference application for an AI shopping concierge backed by Amazon Aurora PostgreSQL and Amazon Bedrock AgentCore. Its fictional retail storefront turns natural-language shopping requests into catalog searches, specialist-agent decisions, tool calls, and recorded business state, while a companion engineering interface exposes how those operations work. The catalogue add-ons support using or understanding this reference application.

aws-samples/sample-pellier-agentic-search-apg · 12 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add aws-samples/sample-pellier-agentic-search-apg --skill care-and-returns
Clone the repo
git clone --depth 1 https://github.com/aws-samples/sample-pellier-agentic-search-apg

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for care-and-returns

README.md
[![agentmods](https://agentmods.dev/badge/skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns/github.svg)](https://agentmods.dev/skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns)
Your own site
<a href="https://agentmods.dev/skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns"><img src="https://agentmods.dev/badge/skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for care-and-returns

Your own site · 80×15
<a href="https://agentmods.dev/skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns"><img src="https://agentmods.dev/badge/skills/aws-samples/sample-pellier-agentic-search-apg/care-and-returns.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 29 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 320 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00029 $0.00320
Opus 5.5 $0.00012 $0.00128
Sonnet 5.5 $0.00006 $0.00064
Haiku 4.5 $0.00003 $0.00032

Measured 4d ago against content hash c35dd25f0fb8, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

care-and-returns scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 4d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/care-and-returns/SKILL.md · 34 lines

What it actually says

The Care Card

When to apply

  • Return, exchange, damaged-item, repair, care, maintenance, warranty, or "what now?" asks.
  • Post-purchase moments where the shopper needs calm handling before more product discovery.

Voice and handling rules

  • Start with the practical state: what can be checked, processed, or escalated.
  • Use plain language for policy boundaries; do not hide behind systems language.
  • When an item arrived damaged, acknowledge the issue once, then move to the concrete action.
  • Keep care guidance specific to the retrieved category or policy text.

Tool discipline

  • Run get_orders before discussing what the shopper bought, and get_tickets before answering a service question.
  • Run get_return_policy before policy claims.
  • Use ask_a_person when the automated path is closed or a human judgment call is required. A store credit request names no amount: a person reviews the case and works out any credit from the records.

Guardrails

  • Do not promise refunds, exchanges, repairs, or pickup methods that a tool did not return.
  • Do not imply a return, refund or credit was made unless a tool result confirms it.
  • Do not call this a human handoff unless ask_a_person produced the handoff payload.
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 4d ago First seen · 34 lines · 29 tokens per session scan A c35dd25f0fb8

Subscribe to this mod's changes

care-and-returns is a skill published in the GitHub repository aws-samples/sample-pellier-agentic-search-apg (12 stars, last pushed yesterday), licensed MIT. It adds 29 tokens to every session and 320 once invoked, about $0.0001 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-11-02.

E-commerceagentcoreamazon-bedrockaurora-postgresqlaws-reinventcedarhybrid-search
Related

care-and-returns compared with skills from other repositories

care-and-returns next to 6 skills from other repositories
ModTypeStarsLast pushLicenceScanTokensWorks with
care-and-returnsaws-samples/sample-pellier-agentic-search-apgSkill12yesterdayMITA29Claude Code, Codex
code-interpreteraws-samples/sample-strands-agent-with-agentcoreSkill1975d agoMITA25Claude Code, Codex
code-agentaws-samples/sample-strands-agent-with-agentcoreSkill1975d agoMITA47Claude Code, Codex
excalidrawaws-samples/sample-strands-agent-with-agentcoreSkill1975d agoMITA19Claude Code, Codex
excel-spreadsheetsaws-samples/sample-strands-agent-with-agentcoreSkill1975d agoMITA14Claude Code, Codex
word-documentsaws-samples/sample-strands-agent-with-agentcoreSkill1975d agoMITA13Claude Code, Codex
notionaws-samples/sample-strands-agent-with-agentcoreSkill1975d agoMITA33Claude Code, Codex