startup-it-troubleshooting

startup-it-troubleshooting is a skill for Claude Code, Codex from BagelHole/DevOps-Security-Agent-Skills. It costs 20 tokens per session (3,528 once invoked), scanned B, original, MIT.

A collection of practical IT troubleshooting procedures for small teams without dedicated IT staff. It covers common problems with employee devices, networks, accounts, and workplace services.

In plain words
What is it for?
Use it to triage outages, fix Wi-Fi and workstation problems, manage Google Workspace lockouts, reset accounts, and prepare access for new employees.
Why use it?
Engineers often have to handle urgent IT issues without a standard process or specialist support. These runbooks help them decide what to investigate first and restore access or service safely.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to triage outages, fix Wi-Fi and workstation problems, manage Google Workspace lockouts, reset accounts, and prepare access for new employees.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add BagelHole/DevOps-Security-Agent-Skills --skill startup-it-troubleshooting
Clone the repo
git clone --depth 1 https://github.com/BagelHole/DevOps-Security-Agent-Skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for startup-it-troubleshooting

README.md
[![agentmods](https://agentmods.dev/badge/skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting/github.svg)](https://agentmods.dev/skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting)
Your own site
<a href="https://agentmods.dev/skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting"><img src="https://agentmods.dev/badge/skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for startup-it-troubleshooting

Your own site · 80×15
<a href="https://agentmods.dev/skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting"><img src="https://agentmods.dev/badge/skills/bagelhole/devops-security-agent-skills/startup-it-troubleshooting.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 20 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,528 The whole file, excluding the scripts and references it only reads on demand.
Security scan B 2 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector warn 7 Sept 2026
SkillSpector: 32 findings, up to high

These are SkillSpector’s own severities. On a checked sample its high-severity flags on skills were ~96% false positives — a documented command, a public API, a “never do X” rule — so we show them as a caution to read, not a verdict. Why →

  • high Tool Misuse · line 59
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 92
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 93
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 169
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 172
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 205
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 208
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 216
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 343
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • high Tool Misuse · line 370
    Tool calls are chained to bypass individual safety checks or escalate capabilities beyond what any single tool call would allow.
    Fix: Limit tool chaining depth and validate the output of each tool before passing it to the next. Require explicit user approval for multi-step chains.
  • medium Privilege Escalation · line 59
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 169
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 208
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 215
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 216
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 217
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 366
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 367
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 64
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
  • medium Privilege Escalation · line 79
    Commands invoke sudo or root privileges. Verify this elevated access is necessary and justified.
    Fix: Avoid sudo/root unless strictly required. Prefer least-privilege patterns. If elevation is needed, document the justification and scope.
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00020 $0.03528
Opus 5 $0.00010 $0.01764
Sonnet 5 $0.00004 $0.00706
Haiku 4.5 $0.00002 $0.00353

Measured 6d ago against content hash 1cb234d69e8c, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade B, and why

startup-it-troubleshooting scanned grade B with 2 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Asks for rootmediumPrivilege escalation

A mod that escalates privileges can change anything on the machine, not only the project.

sudo dscacheutil -flushcache && sudo killall -HUP mDNSResponder

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

bash <(curl -s -S -L https://gam-shortn.appspot.com/gam-install) # install GAM
infrastructure/it/startup-it-troubleshooting/SKILL.md · 400 lines

How it starts

The opening of the file, as written. The whole thing — 400 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Startup IT Troubleshooting

Runbooks for startups and small teams where engineers double as the IT department.

When to Use

You are the "accidental IT person." Nobody has IT in their title, but laptops freeze, Wi-Fi drops during investor demos, someone gets locked out of Google Workspace at midnight, and a new hire starts Monday with zero accounts. This skill gives you copy-paste commands to handle it all.

Priority triage: (1) Company-wide outages, (2) Executive/customer-facing blockers, (3) Team-wide degradations, (4) Individual workstation issues. Always ask: "How many people are affected?" and "Is revenue impacted?"


SSO / Identity Lockouts

Google Workspace via GAM

bash <(curl -s -S -L https://gam-shortn.appspot.com/gam-install)  # install GAM
gam oauth create                                                     # authorize

gam update user [email protected] password "TempPass123!" changepassword on  # reset password
gam update user [email protected] suspended off       # unsuspend locked-out user
gam user [email protected] signout                    # force sign-out all sessions
gam user [email protected] update backupcodes         # new MFA backup codes
gam user [email protected] turnoff2sv                 # disable 2SV (re-enable within 24h)

Okta API

OKTA="company.okta.com"; T="your-api-token"; UID="00u1abcdef"
curl -X POST -H "Authorization: SSWS $T" "https://$OKTA/api/v1/users/$UID/lifecycle/unlock"
curl -X POST -H "Authorization: SSWS $T" "https://$OKTA/api/v1/users/$UID/lifecycle/reset_password?sendEmail=true"
curl -X POST -H "Authorization: SSWS $T" "https://$OKTA/api/v1/users/$UID/lifecycle/reset_factors"
curl -X DELETE -H "Authorization: SSWS $T" "https://$OKTA/api/v1/users/$UID/sessions"

MFA recovery flow: Verify identity via video call, generate backup codes or reset factors, have user re-enroll immediately, confirm old device is deregistered, log the incident.


Network Troubleshooting

Wi-Fi Debugging

Read the full file on GitHub · 400 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 400 lines · 20 tokens per session scan B 1cb234d69e8c

Subscribe to this mod's changes

startup-it-troubleshooting is a skill published in the GitHub repository BagelHole/DevOps-Security-Agent-Skills (1,071 stars, last pushed 3mo ago), licensed MIT. It adds 20 tokens to every session and 3,528 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it B with 2 findings (asks for root, makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.