servicenow-docs

servicenow-docs is a skill for Claude Code from bikemeardsley/claude-servicenow-docs. It costs 156 tokens per session (2,426 once invoked), scanned B, original, CC0-1.0.

A live search tool for ServiceNow’s official product documentation.

In plain words
What is it for?
Looking up ServiceNow platform features, APIs, application development, security rules, ITSM, ITOM, HRSD, workflows, portals, scripting, and integrations.
Why use it?
It helps answer ServiceNow questions using current source material rather than memory or outdated documents.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin. Also seen: mentions Claude Code.

Part of the servicenow-docs plugin — 1 skill, 1 MCP server shipped together

Good fit Looking up ServiceNow platform features, APIs, application development, security rules, ITSM, ITOM, HRSD, workflows, portals, scripting, and integrations.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/bikemeardsley/claude-servicenow-docs/servicenow-docs
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add bikemeardsley/claude-servicenow-docs --skill servicenow-docs
Clone the repo
git clone --depth 1 https://github.com/bikemeardsley/claude-servicenow-docs

Made for: Claude Code.

Or install servicenow-docs, the plugin that ships this one along with the rest of its 1 skill, 1 MCP server.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for servicenow-docs

README.md
[![agentmods](https://agentmods.dev/badge/skills/bikemeardsley/claude-servicenow-docs/servicenow-docs/github.svg)](https://agentmods.dev/skills/bikemeardsley/claude-servicenow-docs/servicenow-docs)
Your own site
<a href="https://agentmods.dev/skills/bikemeardsley/claude-servicenow-docs/servicenow-docs"><img src="https://agentmods.dev/badge/skills/bikemeardsley/claude-servicenow-docs/servicenow-docs/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for servicenow-docs

Your own site · 80×15
<a href="https://agentmods.dev/skills/bikemeardsley/claude-servicenow-docs/servicenow-docs"><img src="https://agentmods.dev/badge/skills/bikemeardsley/claude-servicenow-docs/servicenow-docs.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 156 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,426 The whole file, excluding the scripts and references it only reads on demand.
Security scan B 2 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00156 $0.02426
Opus 5 $0.00078 $0.01213
Sonnet 5 $0.00031 $0.00485
Haiku 4.5 $0.00016 $0.00243

Measured 12d ago against content hash 1005fa90a739, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade B, and why

servicenow-docs scanned grade B with 2 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Downloads and executes remote codemediumSupply chain

curl | sh runs whatever the server returns today, which is not necessarily what it returned when this was reviewed.

`curl -LsSf https://astral.sh/uv/install.sh | sh` (macOS/Linux) or

Downgraded: this mod is about security review, or the phrase is quoted, so it is likely naming the pattern rather than instructing it.

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

`curl -LsSf https://astral.sh/uv/install.sh | sh` (macOS/Linux) or
skills/servicenow-docs/SKILL.md · 154 lines

How it starts

The opening of the file, as written. The whole thing — 154 lines — stays where its author put it; the contents beside it link to each section on GitHub.

ServiceNow Docs (via the Fetch connector)

This skill answers ServiceNow questions from the official ServiceNow/ServiceNowDocs repository - the docs ServiceNow publishes as one Markdown file per topic, with a machine-readable llms.txt index designed for "read the index, then fetch the file you need" retrieval.

Use the Fetch connector for every retrieval

This plugin bundles the Fetch MCP server, exposed as the fetch connector. It provides a fetch tool that takes a url and returns the page as Markdown.

Every piece of content you cite in an answer must come from a fetch call made during this conversation. When the user invokes this skill, they are explicitly asking you to consult the live documentation - so:

  • Always call fetch first. Do not answer a ServiceNow question from memory and then offer to look it up. Look it up, then answer.
  • Never reconstruct doc content from recall and present it as documentation, even when you are confident. Confidence is not a citation.
  • Never present content as read without a successful fetch confirming it. Deriving a candidate path - from a search result, a landing-page link, or a directory listing - is fine and expected. Treating an unconfirmed derived path as documentation is not: if the fetch 404s, that path told you nothing.
  • If the docs contradict your prior knowledge, the fetched docs win - say so plainly if the difference matters to the user.

Base locations

HEAD works as a branch alias everywhere on this repo and always resolves to the current release family (australia today; ServiceNow rotates it as new families ship). Use the literal string HEAD in every URL below. There is no branch to resolve, and no reason to call api.github.com/repos/ServiceNow/ServiceNowDocs for default_branch.

Purpose URL
Topic file - the thing you actually want https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/HEAD/markdown/{publication}/{file}.md
Landing page - curated hub for a subtopic https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/HEAD/markdown/{publication}/{topic}-landing.md
Directory listing - last resort, see workflow https://api.github.com/repos/ServiceNow/ServiceNowDocs/git/trees/HEAD:markdown/{publication}
Publication list - orientation only https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/HEAD/llms.txt
Human-browsable repo - for citing back to the user https://github.com/ServiceNow/ServiceNowDocs

Read the full file on GitHub · 154 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 154 lines · 156 tokens per session scan B 1005fa90a739

Subscribe to this mod's changes

servicenow-docs is a skill published in the GitHub repository bikemeardsley/claude-servicenow-docs (1 stars, last pushed 29d ago), licensed CC0-1.0. It adds 156 tokens to every session and 2,426 once invoked, about $0.0008 per session on Opus 5. A static security scan graded it B with 2 findings (downloads and executes remote code, makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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