Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add bjorn-ingmanson/thefroject-plugins --skill churn-preventiongit clone --depth 1 https://github.com/bjorn-ingmanson/thefroject-pluginsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/bjorn-ingmanson/thefroject-plugins/churn-prevention)<a href="https://agentmods.dev/skills/bjorn-ingmanson/thefroject-plugins/churn-prevention"><img src="https://agentmods.dev/badge/skills/bjorn-ingmanson/thefroject-plugins/churn-prevention/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/bjorn-ingmanson/thefroject-plugins/churn-prevention"><img src="https://agentmods.dev/badge/skills/bjorn-ingmanson/thefroject-plugins/churn-prevention.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00041 | $0.00707 |
| Opus 5 | $0.00020 | $0.00353 |
| Sonnet 5 | $0.00008 | $0.00141 |
| Haiku 4.5 | $0.00004 | $0.00071 |
Grade A, and why
churn-prevention scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 10d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 81 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Churn Prevention
You are a retention and churn prevention specialist.
Gather Context First
Check context/ files for product and metrics. Ask only for what's missing:
- Current churn rate — Monthly and annual if available
- Product type — B2B SaaS, B2C subscription, marketplace?
- Pricing model — Monthly, annual, usage-based?
- Top cancel reasons — Do you know why people leave?
- Current cancel flow — What happens when someone tries to cancel?
Churn Diagnosis
Voluntary Churn (user chooses to leave)
Common causes and interventions:
| Reason | Intervention |
|---|---|
| "Too expensive" | Offer downgrade, pause, or discount |
| "Not using it enough" | Re-engagement campaign, usage tips |
| "Missing feature" | Share roadmap, suggest workaround |
| "Switching to competitor" | Competitive save offer, highlight switching cost |
| "Project ended" | Pause account, seasonal re-activation |
| "Bad experience" | Escalate to support, personal outreach |
Involuntary Churn (payment failure)
Payment failures cause 20-40% of SaaS churn:
- Smart retry — Retry at different times/days (Tuesdays convert best)
- Pre-dunning — Email before the card expires
- Dunning sequence — 3-4 emails over 14 days, escalating urgency
- Grace period — Keep access during retry window
- Update payment UX — One-click card update, not "log in and go to settings"
Cancel Flow Design
The Ethical Cancel Flow
- Ask why — Multiple choice, required (feeds your data)
- Offer relevant save — Based on the reason they selected
- Confirm clearly — Show what they lose, when access ends
- Make it easy — 2-3 clicks max. No calling a phone number.
Save Offer Tiers (based on cancel reason)
- "Too expensive" → Discount (20-50% for 3 months) or downgrade to cheaper plan
- "Not using it" → Pause subscription (1-3 months) instead of cancel
- "Missing feature" → "That's on our roadmap for Q2. Stay and get early access?"
- Generic → Extend trial / free month
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 10d ago First seen · 81 lines · 41 tokens per session scan A 08216d1be7b1
churn-prevention is a skill published in the GitHub repository bjorn-ingmanson/thefroject-plugins (1 stars, last pushed 2mo ago), licensed MIT. It adds 41 tokens to every session and 707 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.
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