thefroject-customer-success

thefroject-customer-success is a plugin for Claude Code from bjorn-ingmanson/thefroject-plugins. Its manifest loads nothing; the 47 skills, 11 commands it bundles cost 2,037 tokens per session together, scanned A, original, MIT.

A Claude Code plugin containing tools and guidance for customer success work, such as preventing customer loss, assessing account health, running business reviews, planning renewals, and handling escalations.

In plain words
What is it for?
Use it to identify accounts at risk, prepare customer business reviews, plan renewal conversations, assess account health, and organise escalation work.
Why use it?
It gives customer success work a shared set of workflows and frameworks instead of requiring each task to be planned from scratch.

Plugin for Claude Code

Written for Claude Code: a Claude Code plugin manifest.

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Claude Code
/plugin marketplace add bjorn-ingmanson/thefroject-plugins
agentmods
npx agentmods add plugins/bjorn-ingmanson/thefroject-plugins/customer-success
Clone the repo
git clone --depth 1 https://github.com/bjorn-ingmanson/thefroject-plugins

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for thefroject-customer-success

README.md
[![agentmods](https://agentmods.dev/badge/plugins/bjorn-ingmanson/thefroject-plugins/customer-success.svg)](https://agentmods.dev/plugins/bjorn-ingmanson/thefroject-plugins/customer-success)
Your own site
<a href="https://agentmods.dev/plugins/bjorn-ingmanson/thefroject-plugins/customer-success"><img src="https://agentmods.dev/badge/plugins/bjorn-ingmanson/thefroject-plugins/customer-success.svg" alt="Measured on agentmods" height="20"></a>
Per session not measured What this adds to a session before it is invoked.
When invoked not measured The manifest loads nothing itself; its 47 skills, 11 commands cost 2,037 tokens a session between them.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Security

Grade A, and why

thefroject-customer-success scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

customer-success/.claude-plugin/plugin.json · 12 lines

What it actually says

{
  "name": "thefroject-customer-success",
  "version": "1.0.0",
  "description": "Customer success toolkit: churn prevention, health scoring, QBRs, renewal strategy, and escalation frameworks.",
  "author": {
    "name": "The Froject"
  },
  "homepage": "https://thefroject.com",
  "repository": "https://github.com/bjorn-ingmanson/thefroject-plugins",
  "license": "MIT"
}
Contents

What it installs

The manifest is a name and a version. 47 skills, 11 commands travel with it, and installing the plugin installs all of them — 2,037 tokens a session between them. Each is measured on its own page, and each can be installed alone.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 12 lines scan A fc24d63ba295

Subscribe to this mod's changes

thefroject-customer-success is a plugin published in the GitHub repository bjorn-ingmanson/thefroject-plugins (1 stars, last pushed 1mo ago), licensed MIT. Its token cost is not measured: this kind of file is read by the harness, not the model. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.