Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add Boom-Vitt/claude-thai-skills --skill thai-customer-servicegit clone --depth 1 https://github.com/Boom-Vitt/claude-thai-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/boom-vitt/claude-thai-skills/thai-customer-service)<a href="https://agentmods.dev/skills/boom-vitt/claude-thai-skills/thai-customer-service"><img src="https://agentmods.dev/badge/skills/boom-vitt/claude-thai-skills/thai-customer-service/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/boom-vitt/claude-thai-skills/thai-customer-service"><img src="https://agentmods.dev/badge/skills/boom-vitt/claude-thai-skills/thai-customer-service.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00176 | $0.03181 |
| Opus 5 | $0.00088 | $0.01590 |
| Sonnet 5 | $0.00035 | $0.00636 |
| Haiku 4.5 | $0.00018 | $0.00318 |
Grade A, and why
thai-customer-service scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 135 lines — stays where its author put it; the contents beside it link to each section on GitHub.
ตอบลูกค้า (Thai Customer Service Replies)
Overview
การตอบลูกค้าไทยต้องอ่อนน้อม รวดเร็ว และใช้สรรพนามให้ถูกต้องตามอายุ/ความสัมพันธ์. Thai CS is conversational politeness layered on transactional speed — every reply needs a particle (ค่ะ/ครับ), a clear next step, and zero defensiveness even when the customer is wrong.
When to use
- ตอบแชท LINE OA, Facebook Page Inbox, IG DM
- ตอบคำถามใน Shopee, Lazada, TikTok Shop
- เขียนข้อความขอโทษ คืนเงิน เปลี่ยนสินค้า
- เขียน auto-reply / canned responses
- ตอบลูกค้าโมโห หรือ complaint
Core conventions
1. Opener templates by channel
| Channel | Opener |
|---|---|
| LINE OA | "สวัสดีค่ะ ขอบคุณที่ทักมาที่ [ร้าน X] นะคะ 🙏 รบกวนแจ้ง…" |
| Facebook Page | "สวัสดีค่ะคุณลูกค้า ขอบคุณที่สนใจสินค้าของเรานะคะ…" |
| IG DM | "สวัสดีค่ะ ทางร้านได้รับข้อความแล้วนะคะ 😊…" |
| Shopee/Lazada | "สวัสดีค่ะ ขอบคุณที่สั่งซื้อสินค้าจากร้านเรานะคะ คำสั่งซื้อ #… กำลัง…" |
| TikTok Shop | "สวัสดีค่ะ ทางร้านได้รับคำสั่งซื้อแล้วนะคะ…" |
| Auto-reply (off hours) | "ขอบคุณที่ติดต่อร้าน [X] ค่ะ ขณะนี้นอกเวลาทำการ ทีมงานจะรีบตอบกลับใน [เวลา] นะคะ 🙏" |
2. Pronouns
| Pronoun | Use when |
|---|---|
| คุณลูกค้า | safe default, unknown age/gender |
| พี่ | customer visibly older (profile, name) |
| น้อง | customer visibly younger |
| คุณ + ชื่อ | when name is known, polite default |
| เรา / ทางร้าน / ทางบริษัท / แอดมิน | "we" — pick one and stick with it |
Rule: do NOT switch pronouns mid-conversation. Pick once per thread.
3. Apology ladder (escalating)
- Minor (delayed reply, small confusion): "ขออภัยในความไม่สะดวกค่ะ 🙏"
- Moderate (wrong item, late shipment, unmet expectation): "ขอโทษอย่างสูงที่ทำให้คุณลูกค้ารู้สึกไม่ประทับใจค่ะ ทางร้านจะรีบตรวจสอบและแก้ไขให้นะคะ"
- Major (damaged item, repeated failure, public complaint): "ทางร้านขอแสดงความเสียใจอย่างยิ่งสำหรับสิ่งที่เกิดขึ้นค่ะ ขอรับเรื่องและจะดำเนินการแก้ไขให้คุณลูกค้าโดยด่วนภายใน [เวลา] นะคะ 🙏"
4. Status / update phrases
- "กำลังตรวจสอบให้ค่ะ รบกวนรอสักครู่นะคะ"
- "ทางร้านขอเช็คกับฝ่าย [คลัง/ขนส่ง] ก่อน แล้วจะแจ้งกลับภายใน [เวลา] ค่ะ"
- "คำสั่งซื้อจัดส่งเรียบร้อยแล้วค่ะ เลขพัสดุ [tracking] ขนส่ง [Kerry/Flash/J&T] ค่ะ"
- "สินค้าหมดสต็อกค่ะ คาดว่าจะเข้าใหม่ประมาณ [date] รบกวนรอนะคะ 🙏"
- "ได้รับข้อมูลแล้วนะคะ ทางร้านขอเวลา [X] นาที·ชั่วโมงในการตรวจสอบค่ะ"
What ships with it
1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 12d ago First seen · 135 lines · 0 tokens per session scan A ce7872feb8ec
thai-customer-service is a skill published in the GitHub repository Boom-Vitt/claude-thai-skills (52 stars, last pushed 3mo ago), licensed MIT. It adds 176 tokens to every session and 3,181 once invoked, about $0.0009 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.
Other skills, from other repositories
globalize-now-cli-use
Manage Globalize translation resources using the CLI. Use this skill when the user asks to create a translation project, add or remove languages, connect a GitHub or GitLab repository, manage glossaries or style guides, invite team members, manage API keys, or perform any Globalize platform operation. Also use when…
globalize-now-project-setup
Create a Globalize translation project, connect a GitHub or GitLab repository, and set catalog file patterns. Use this skill when the user asks to create a Globalize project, connect their repo to Globalize, or wire their translation catalogs to the Globalize platform. Assumes the Globalize CLI is already installed…
css-i18n
Audit and convert CSS to use logical properties for RTL/bidirectional layout support. Use when the user asks to "make CSS RTL-safe", "use logical properties", "replace left/right with start/end", "audit CSS for i18n", "CSS internationalization", "fix CSS for RTL", "convert to logical properties", or when setting up…
globalize-now-account-setup
Install the Globalize CLI, authenticate, and verify your organization. Use this skill when the user asks to set up Globalize, install the Globalize CLI, sign in or authenticate with Globalize, or connect their Globalize account. Also use when the user mentions @globalize-now/cli-client or globalise-now-cli and needs…
lovable-i18n
Add multi-language support (i18n) to this Lovable app using Lingui. Use when the user asks to add i18n, internationalization, localization, or translations — "translate my app", "make my app multilingual", "add Spanish/French/German support", "add a language switcher", "support multiple languages", or "connect…
globalize-guide
Drive the full internationalization journey for a project — detect the stack, recommend a library, set up the chosen library, wrap existing strings, and connect a translation platform (Globalize.now, default-on). Use when the user asks to add or configure i18n, internationalization, localization, multi-language…