handover-ticket

handover-ticket is a skill for Claude Code, Codex from EverMind-AI/Raven. It costs 51 tokens per session (532 once invoked), scanned A, original, Apache-2.0.

A set of Markdown forms for handing customer matters to another travel role. Markdown is plain text with simple formatting; the forms cover availability requests, planning calls, complaints, group trips, and quality-review escalations.

In plain words
What is it for?
It helps create structured handoff records for operations staff, senior advisers, customer-service managers, and group-travel teams.
Why use it?
It prevents important customer details and promised response times from being lost during handoff. It also tells staff where to store each form and which sensitive information must not be recorded.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit It helps create structured handoff records for operations staff, senior advisers, customer-service managers, and group-travel teams.

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Install with agentmods
npx agentmods add skills/evermind-ai/raven/handover-ticket
About the project

Raven is an open-source agent harness for running long-term AI work with terminal execution, tracing, memory, skills, evaluation, and reusable workflows. People use the current release to operate and improve persistent AI workflows, while its described future direction is a multi-agent system that combines specialized harnesses.

EverMind-AI/Raven · 5,497 stars · on GitHub · raven.evermind.ai

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add EverMind-AI/Raven --skill handover-ticket
Clone the repo
git clone --depth 1 https://github.com/EverMind-AI/Raven

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for handover-ticket

README.md
[![agentmods](https://agentmods.dev/badge/skills/evermind-ai/raven/handover-ticket/github.svg)](https://agentmods.dev/skills/evermind-ai/raven/handover-ticket)
Your own site
<a href="https://agentmods.dev/skills/evermind-ai/raven/handover-ticket"><img src="https://agentmods.dev/badge/skills/evermind-ai/raven/handover-ticket/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for handover-ticket

Your own site · 80×15
<a href="https://agentmods.dev/skills/evermind-ai/raven/handover-ticket"><img src="https://agentmods.dev/badge/skills/evermind-ai/raven/handover-ticket.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 51 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 532 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00051 $0.00532
Opus 5.5 $0.00020 $0.00213
Sonnet 5.5 $0.00010 $0.00106
Haiku 4.5 $0.00005 $0.00053

Measured 21d ago against content hash 639fb268cda6, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

handover-ticket scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 21d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

experimental/simulation/scenarios/travel_agency/materials/handover-ticket/SKILL.md · 35 lines

What it actually says

转交单模板

文件编号 HL-CS-FORM-05,V3.1。顾问把事项交给其他岗位时填写。每一单一个 Markdown 文件,存放在工作目录下的 handover/ 文件夹,文件名为"类型-客人称呼-出发月日.md",没有出发日期时用提交当天的月日。

通用字段(每一类都要填)

字段 说明
类型 占位申请 / 规划通话 / 投诉 / 团队 / 质检升级
接收岗位 计调 / 资深顾问 / 客服主管 / 团队业务部
客人称呼 客人自己说的称呼
联系电话 客人提供的号码
摘要 一到三句话说明事项
承诺客人的联系时限 与告诉客人的一致

各类附加字段

类型 附加字段
占位申请 报价编号、产品与目的地、出发城市、出行日期、人数构成与各出行人年龄段(成人、儿童年龄、65岁以上)、全团总价、是否购买意外险、特殊需求(经客人同意)
规划通话 报价编号、全团起价、出发城市、出行日期、人数构成与年龄段、特别日子、客人关注点
投诉 等级(紧急/一般)、原行程大致时间、订单号(如有)、客人诉求原话
团队 大致人数、大致时间、活动性质(团建/会务/年会等)
质检升级 报价编号、两轮不合格项

填写要求

  • 联系电话采集时已向客人说明用途;不写入身份证号、银行卡号等证件与支付信息。
  • 同一客人在本次咨询中已提交过的信息,后续转交单直接沿用,不再向客人重复询问。
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 21d ago First seen · 35 lines · 51 tokens per session scan A 639fb268cda6

Subscribe to this mod's changes

handover-ticket is a skill published in the GitHub repository EverMind-AI/Raven (5,497 stars, last pushed today), licensed Apache-2.0. It adds 51 tokens to every session and 532 once invoked, about $0.0002 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-27.