live-chat-commerce

live-chat-commerce is a skill for Claude Code, Codex from finsilabs/awesome-ecommerce-skills. It costs 31 tokens per session (2,563 once invoked), scanned A, original, MIT.

A real-time chat feature for an online shop where agents can answer product and cart questions while a customer is deciding what to buy.

In plain words
What is it for?
It helps agents share product links, see cart contents, assist with cart questions, apply discount codes, answer order-status queries, and measure sales linked to chat.
Why use it?
Customers can get help without leaving the storefront, reducing uncertainty before they place an order.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one. Also seen: mentions Codex; mentions Gemini CLI; mentions OpenCode.

Good fit It helps agents share product links, see cart contents, assist with cart questions, apply discount codes, answer order-status queries, and measure sales linked to chat.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add finsilabs/awesome-ecommerce-skills --skill live-chat-commerce
Clone the repo
git clone --depth 1 https://github.com/finsilabs/awesome-ecommerce-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for live-chat-commerce

README.md
[![agentmods](https://agentmods.dev/badge/skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce/github.svg)](https://agentmods.dev/skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce)
Your own site
<a href="https://agentmods.dev/skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce"><img src="https://agentmods.dev/badge/skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for live-chat-commerce

Your own site · 80×15
<a href="https://agentmods.dev/skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce"><img src="https://agentmods.dev/badge/skills/finsilabs/awesome-ecommerce-skills/live-chat-commerce.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 31 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,563 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00031 $0.02563
Opus 5 $0.00015 $0.01282
Sonnet 5 $0.00006 $0.00513
Haiku 4.5 $0.00003 $0.00256

Measured 12d ago against content hash 4dc93b0771ee, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

live-chat-commerce scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/customer-crm/live-chat-commerce/SKILL.md · 243 lines

How it starts

The opening of the file, as written. The whole thing — 243 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Live Chat Commerce

Overview

Live chat for e-commerce goes beyond basic support — agents can assist customers in finding products, adding items to their cart, and applying discount codes, directly reducing purchase hesitation. Shopify Inbox (free), Tidio, and Gorgias Chat provide this out of the box with commerce-specific features like cart visibility, product card sharing, and order status bot responses. Only build a custom chat system if your commerce-specific requirements (custom cart manipulation, proprietary bot logic, white-labeled experience) exceed what these tools offer.

When to Use This Skill

  • When adding live chat to a storefront to reduce pre-purchase questions and increase conversion
  • When agents need to see a customer's current cart contents during a chat session
  • When implementing automated order-status responses so agents handle only complex issues
  • When measuring chat-to-conversion rate and revenue attributed to live chat
  • When a third-party chat widget needs deeper commerce actions than it supports natively

Core Instructions

Step 1: Determine platform and choose the right chat tool

Platform Recommended Tool Why
Shopify Shopify Inbox (free) Native Shopify tool; shows customer's cart, recent orders, and lets agents send product links with prices
Shopify Tidio More advanced AI bot, integrations, and analytics than Inbox; supports product card sharing
Shopify Gorgias Chat Best for teams already using Gorgias for support ticketing; unified inbox
WooCommerce Tidio or LiveChat Both have WooCommerce plugins; show order history and cart contents to agents
BigCommerce Tidio or LiveChat Available from BigCommerce App Marketplace
Custom / Headless Build with WebSocket server Required when none of the above provide sufficient commerce API access

Step 2: Platform-specific setup


Shopify

Option A: Shopify Inbox (free, recommended starting point)

Read the full file on GitHub · 243 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 243 lines · 31 tokens per session scan A 4dc93b0771ee

Subscribe to this mod's changes

live-chat-commerce is a skill published in the GitHub repository finsilabs/awesome-ecommerce-skills (52 stars, last pushed 6mo ago), licensed MIT. It adds 31 tokens to every session and 2,563 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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