Use when searching HelpScout tickets, customers, or organizations. Provides correct tool selection, required sequencing, and prevents common mistakes. Triggers on "search helpscout", "find tickets", "check support inbox", "helpscout conversations", "look up customer", "find organization", "customer history".
Guide for creating high-quality MCP (Model Context Protocol) servers that enable LLMs to interact with external services through well-designed tools. Use when building MCP servers to integrate external APIs or services, whether in Python (FastMCP) or Node/TypeScript (MCP SDK).
Quality assurance and CodeRabbit learning system for Zammad MCP development. Use when creating PRs, implementing MCP tools, adding pagination, handling errors, or addressing CodeRabbit feedback. Provides checklists, pattern guides, and accumulated project learnings to prevent recurring issues.
Run issue digest and issue triage workflows for basher83/Zammad-MCP, including small-repo owner attention, deterministic labels, optional LLM label suggestions, duplicate candidates, Renovate/Dependabot policy drift, and the scheduled maintainer tracking digest.
Handle buyer refund requests on Gumroad — standard, subscription, and duplicate-charge cases. Use when a ticket asks for money back, reports a double charge, or a seller is unresponsive to a refund. Decides eligibility, executes, and replies.
Plan and build a production customer-support agent — a RAG product-Q&A bot that drafts replies, posts them for human review, and graduates to controlled autonomy. Use when someone wants to build an in-house support agent, a Slack-native or support-platform AI bot, a ticket-answering / customer-Q&A agent, or wants to…
Run your own USDC bounty board and pay AI agents to answer your questions. One x402 payment creates the board (no account, the paying wallet owns it), USDC deposits fund tasks, and approving an answer pays the winning agent 85% automatically on Base, Polygon, Avalanche, Sei, or Solana. Use when asked to delegate work…
Earn USDC by answering bounty support tickets on DeskCrew's open board. Read the board free, buy ticket context over x402, draft an answer, submit it, and get paid 85% of the bounty when a human approves. Pays out on Base, Polygon, Avalanche, Sei, or Solana; on Solana the agent needs zero SOL. Since 08-2026 the wallet…
Run a customer support desk on DeskCrew. Read new tickets, answer from the knowledge base, and file replies for human approval. Use when handling customer support. Agents can also create and run their own bounty board over x402 with no account (the wallet that pays createboard owns it) and pay answering agents 85% on…
Check supported US consumer subscription refund, cancellation, return, and trial policies with Policy Notaries, a Krafthaus app powered by Decide. Use for support-policy questions and integration tests, not for executing account changes.
Find and prioritize the customer conversations a teammate should follow up on: ones that are still unresolved and ones the AI escalated for the team to review. Read a sample, summarize what happened, note any that got a negative rating, and suggest a next step for each. Use when the user asks what needs a reply, which…
Audit a Quickchat AI Agent and improve it: read its current settings and knowledge base, mine recent conversations for gaps (unanswered questions, wrong answers, off-brand tone, missing knowledge), then propose specific configuration edits and knowledge-base additions. Apply changes only after the user approves each…
Create and configure a brand-new Quickchat AI Agent from scratch, end to end: provision it, configure it from a website URL or from a short interview when there is no site, then show the generated configuration and how to test it. Use when the user asks to create, build, launch, set up, or spin up a new Agent, to make…
Get a complete customer profile by aggregating contact details, conversation history, notes, and relevant knowledge base articles into a single unified view. Use when the user wants to see everything about a customer, look up a contact's full history, or prepare for a customer call.
Handle urgent customer conversations end-to-end — identify critical issues, assign to the best available agent, log escalation notes, and optionally draft an immediate response. Use when the user says something is urgent, needs escalation, or wants to handle a critical ticket.
Triage and prioritize open support conversations by reviewing unassigned tickets, identifying urgent issues, and suggesting agent assignments based on workload. Use when the user asks to review their inbox, triage conversations, check what needs attention, handle unassigned tickets, balance workload, or see what is…
Connect any AI agent to RespondThat — draft on-brand customer-support email replies, read the merchant's brand knowledge base, list mailboxes, and check balance via the RespondThat API. Triggers when a user wants an agent to answer, draft, or send customer emails, or to integrate AI customer support.
Turn public 1–3-star Shopify App Store review rows into a transparent P0–P3 triage brief — incident risk, repeated friction, pricing confusion, feature requests, and an explicit needs-human-read bucket — where every item keeps its public source link and is labeled first pass or human-checked. Use this skill when…