Getting it into your agent
This one installs as part of its plugin. Adding the marketplace and installing the plugin brings it with everything else the plugin ships.
/plugin marketplace add forcedotcom/sf-skills/plugin install service-engagementWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/forcedotcom/sf-skills/service-helpagent-coordinate)<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-helpagent-coordinate"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-helpagent-coordinate/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-helpagent-coordinate"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-helpagent-coordinate.svg" alt="Reviewed on agentmods" width="80" height="20"></a>- Socket pass
- Snyk warn
What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00210 | $0.08314 |
| Opus 5 | $0.00105 | $0.04157 |
| Sonnet 5 | $0.00042 | $0.01663 |
| Haiku 4.5 | $0.00021 | $0.00831 |
Grade A, and why
service-helpagent-coordinate scanned grade A with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 4d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Makes network callslowCapability
Not a fault in itself. Listed so you know the mod talks to something, and to what.
- tool: ["curl"] How it starts
The opening of the file, as written. The whole thing — 315 lines — stays where its author put it; the contents beside it link to each section on GitHub.
service-helpagent-coordinate: Service Cloud Help Agent, guided setup
Use this skill to stand up a Service Cloud Help Agent (an Agentforce Service Agent) on a Salesforce org from Claude Code, following the same guided flow as the Help Agent Quick Setup wizard. This is a coordinate skill: it orchestrates existing skills against a canonical spec — it does not author a new agent primitive.
Why this skill exists
Salesforce's official Help Agent template-creation API is not yet shipped. Without it, Claude has no built-in concept of "Help Agent" and would otherwise generate a generic agent. assets/help-agent-spec.md substitutes for the missing API: its agent script is the canonical template the eventual Quick Start UI will produce. Treat the spec as source of truth for the agent's lineage (topics, actions, instructions).
Scope
In scope:
- Guided, four-checkpoint Help Agent setup (identity → grounding → channel → go-live)
- Knowledge grounding via Agentforce Data Library (ADL)
- Web Chat / Help Portal channel setup and Experience Cloud site embed
- Readiness checks (licenses, Einstein Agent User, Data Cloud permission sets)
Out of scope — delegate elsewhere:
- OAuth / External Client App setup → integration-connectivity-connected-app-configure
- Raw agent authoring with no Help Agent lineage →
agentforce-adlc:agentforce-generate - Metadata deploy/retrieve →
platform-metadata-deploy
Prerequisites
- Claude Code + Salesforce CLI installed and an authenticated org (see repo
README.md) - MCP servers registered:
salesforce-api-context,metadata-experts,sobject-reads - Salesforce Skills installed into
.agents/skills/(or.claude/skills/) - A Salesforce org with the required features enabled (or enable-able via metadata): Agentforce, Einstein Generative AI, Knowledge, Experience Cloud, and Data Cloud. Any org shape that meets this bar works — production, sandbox, scratch, or Developer Edition. The readiness check in
assets/help-agent-spec.md§4.0 detects each feature and enables what can be enabled; it stops with a clear message if a required capability is missing and cannot be turned on.
What ships with it
10 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
- assets/help-agent-spec.md 42 KB
- assets/help-agent-spec.overlay.patch 10.0 KB
- README.md 6.0 KB
- references/agent-script.md 45 KB
- references/agent-script.overlay.patch 1.3 KB
- references/channel-voice.md 2.4 KB
- references/channel-web-chat.md 15 KB
- references/output-report-format.md 15 KB
- references/output-report-format.overlay.patch 984 B
- SKILL.overlay.patch 21 KB
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 4d ago Changed · +62 lines · +5 tokens per session scan C → A e70b712ef73b
- 6d ago First seen · 253 lines · 205 tokens per session scan C a869ecc735e5
service-helpagent-coordinate is a skill published in the GitHub repository forcedotcom/sf-skills (978 stars, last pushed yesterday), licensed Apache-2.0. It adds 210 tokens to every session and 8,314 once invoked, about $0.0011 per session on Opus 5. A static security scan graded it A with 1 finding (makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.
Other skills, from other repositories
visual-ralph
Visual Ralph orchestration for frontend UI from generated references, static references, or live URL targets, using $ralph with built-in visual verdict and pixel-diff evidence until the implementation matches and leaves a reproducible design system.
debug-optimize-lcp
Guides debugging and optimizing Largest Contentful Paint (LCP) using Chrome DevTools MCP tools. Use this skill whenever the user asks about LCP performance, slow page loads, Core Web Vitals optimization, or wants to understand why their page's main content takes too long to appear. Also use when the user mentions…
repro-admin
Reproduce an EmDash admin UI bug. Attach a container, start the demo dev server, drive the admin with agent-browser using the dev-bypass session, and capture the reproduction as screenshots plus a replayable transcript.
create-site
Creates a new Power Pages code site (SPA) using React, Angular, Vue, or Astro. Guides through the full process from initial concept to deployed site: requirements discovery, scaffolding, component planning, design, implementation, validation, and deployment. Use when the user wants to create, build, or scaffold a new…
prototype-web
A clickable, high-fidelity web product prototype with navigation, a hero section, feature cards, steps, social proof, and optional pricing. It is designed to resemble a finished landing page while remaining a prototype.
menu-transitions-rtl
Animate react-horizontal-scrolling-menu scrolling and build right-to-left menus: noPolyfill defaults to true since v8, so transitionDuration (default 500), a custom-easing-function transitionBehavior, and per-call ScrollOptions { duration, boundary } on scrollToItem/scrollNext/scrollPrev are silently ignored unless…