forcedotcom/sf-skills is a collection of reusable instructions that help AI coding agents build and work with Salesforce applications and platform features. Developers use it for Agentforce agents, Lightning apps, Flow, Apex, SOQL, Lightning Web Components, and related Salesforce configuration. The catalogue entries are the repository’s skills, plugins, commands, MCP servers, and agents for AI tools that support skills.
Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
git clone --depth 1 https://github.com/forcedotcom/sf-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/plugins/forcedotcom/sf-skills/service-engagement)<a href="https://agentmods.dev/plugins/forcedotcom/sf-skills/service-engagement"><img src="https://agentmods.dev/badge/plugins/forcedotcom/sf-skills/service-engagement/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/plugins/forcedotcom/sf-skills/service-engagement"><img src="https://agentmods.dev/badge/plugins/forcedotcom/sf-skills/service-engagement.svg" alt="Reviewed on agentmods" width="80" height="20"></a>Grade A, and why
service-engagement scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 24d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
What it actually says
{
"name": "service-engagement",
"displayName": "Salesforce Service Engagement",
"version": "0.2.1",
"description": "Configure Service Cloud digital engagement and Agentforce service channels: set up messaging and chat channels (including Enhanced Messaging channel creation, activation, consent, and routing), configure channel deployments, integrate a messaging site or WhatsApp Business Account, configure Email-to-Case, wire an Agentforce channel to an existing agent (including human-escalation handoff), and coordinate a help agent. Use when setting up customer-facing service channels — web chat, messaging, WhatsApp, email-to-case, digital engagement deployments, or an Agentforce service/help agent channel.",
"author": { "name": "Salesforce" },
"license": "Apache-2.0",
"keywords": ["digital engagement", "messaging channel", "web chat", "service channel", "agentforce channel", "help agent", "messaging site", "channel deployment", "MIAW", "whatsapp", "waba", "email-to-case", "human escalation"],
"dependencies": [],
"skills": "./skills/"
}
What it installs
The manifest is a name and a version. 13 skills travel with it, and installing the plugin installs all of them — 2,238 tokens a session between them. Each is measured on its own page, and each can be installed alone.
- Skill service-helpagent-coordinate A 205 tokens
- Skill service-agentforce-channel-configure A 211 tokens
- Skill service-de-channel-routing-configure A 140 tokens
- Skill service-de-headless-channel-configure A 175 tokens
- Skill service-digital-engagement-channel-configure A 173 tokens
- Skill service-email-to-case-configure A 144 tokens
- Skill service-agentforce-human-escalation-configure A 96 tokens
- Skill service-de-channel-activate A 195 tokens
- Skill service-de-channel-create A 156 tokens
- Skill service-digital-engagement-deployment-configure A 161 tokens
- Skill service-digital-engagement-messaging-site-integrate A 200 tokens
- Skill service-de-channel-settings-configure A 212 tokens
- Skill service-de-waba-integrate A 170 tokens
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 24d ago Changed 5ce20e579a07
- 1mo ago Changed 52f75595aa16
- 1mo ago First seen · 12 lines scan A 7271ce325426
service-engagement is a plugin published in the GitHub repository forcedotcom/sf-skills (1,116 stars, last pushed 4d ago), licensed Apache-2.0. Its token cost is not measured: this kind of file is read by the harness, not the model. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.
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